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Change task management method and device

A task management device and task management technology, applied in the field of changing task management methods and devices, can solve the problems of incomplete sampling test coverage, insensitive status code observation, and easy omissions, and achieve the effect of reducing failures

Active Publication Date: 2018-03-27
GUIZHOU BAISHANCLOUD TECH CO LTD
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  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

This kind of method has incomplete sampling test coverage, insensitive status code observation, prone to omissions, and cannot find problems in the first place; and cannot find problems before the fault occurs to prevent the occurrence of the fault

Method used

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  • Change task management method and device
  • Change task management method and device

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Experimental program
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specific Embodiment

[0129] The standard set of reach indicators for server operation types includes the following:

[0130]Server attribute: offline server

[0131] Server list: dev1, dev2

[0132] Customers Affected: Customer 1

[0133] Key customers affected: No

[0134] Affected applications or systems: Cache.

[0135] When the operation and maintenance personnel perform the change operation by changing the operating platform, restart the two server devices dev1 and dev2. Both dev1 and dev2 are cache servers. These two server devices serve customer 1, and customer 1 is not a key customer. If the operation and maintenance personnel make mistakes during operation, the online server equipment of dev3 will be restarted at the same time. dev3 serves client 2 and this client 2 is the key client, dev3 is the DNS server.

[0136] This operational error would not be detectable quickly using existing technology. When using the present invention, after receiving the change task, it is determined ...

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Abstract

The invention discloses a change task management method and device. The method comprises the following steps: receiving a change task; defining an impact range index set corresponding to a change operation type in the change task; and comparing the impact range index set with a standard impact range index set of a preset change operation type, testing the change task through a testing platform after a matching condition is satisfied, and issuing the change task when a testing result is available. According to the change task management method, comparison with a predicted impact range is performed after acquisition of the change operation and before issuing of the task, and abnormity is judged if a difference exists, so that problems can be found immediately. Moreover, the change task is detected automatically in a testing environment, and continued issuing of the task is stopped when the problem is found, so that impacts on subsequent services are avoided. Through adoption of the change task management method and device, the risk caused by change can be controlled effectively, and faults caused by human operation errors in a 60% change process are reduced.

Description

technical field [0001] The present invention relates to the technical field of the Internet, in particular to a method and device for changing task management. Background technique [0002] In the process of Internet operation, adding, deleting, modifying and checking servers, application software, configuration files, and basic data often occur. There are risks in changes. Change failures caused by human errors often occur. Among them, the scope of influence due to operations is not in line with expectations, and the results of operations lead to access exceptions in some normal businesses account for more than 80%. How to implement a reasonable verification system after the change operation has become an important task. [0003] In the existing technology, abnormal operations or changes are restricted on the operation interface. Enumerative operations can gradually reduce the risk of changes, but the risk coverage is poor, and it is difficult to control all abnormal situa...

Claims

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Application Information

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IPC IPC(8): H04L12/24H04L12/26H04L29/08
CPCH04L41/0813H04L41/0816H04L41/082H04L43/08H04L67/30H04L67/51
Inventor 符立佳苗辉
Owner GUIZHOU BAISHANCLOUD TECH CO LTD
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