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Method and apparatus for retrieving off-network user

A user and off-grid technology, applied in the field of communication, can solve problems such as the inability to retrieve off-grid users

Inactive Publication Date: 2018-10-26
CHINA UNITED NETWORK COMM GRP CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
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Problems solved by technology

[0005] Embodiments of the present invention provide a method and device for retrieving off-net users, which solves the problem that off-net users cannot be retrieved

Method used

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  • Method and apparatus for retrieving off-network user
  • Method and apparatus for retrieving off-network user
  • Method and apparatus for retrieving off-network user

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Embodiment Construction

[0036] In order to make the purpose, technical solutions and advantages of the embodiments of the present invention clearer, the technical solutions in the embodiments of the present invention will be clearly and completely described below in conjunction with the drawings in the embodiments of the present invention. Obviously, the described embodiments It is a part of embodiments of the present invention, but not all embodiments. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without creative efforts fall within the protection scope of the present invention.

[0037] The terms "first", "second", "third", "fourth", etc. (if any) in the description and claims of the present invention and the above drawings are used to distinguish similar objects and not necessarily Describe a specific order or sequence. It is to be understood that the data so used are interchangeable under appropriate circumstances such ...

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Abstract

The embodiment of the invention provides a method and apparatus for retrieving an off-network user. The method comprises the following steps: obtaining a current different network number of the off-network user, wherein an operator to which the different network number belongs is different from the operator to which a number used by the off-network user prior to the off-network; determining an off-network reason of the off-network user according to the historical service data of the off-network user, and determining corresponding preferential service according to the off-network reason; and pushing the preferential service to the different network number to retrieve the off-network user through the preferential service. By adoption of the method and apparatus for retrieving the off-network user provided by the embodiment of the invention, the problem that the off-network user cannot be retrieved is solved.

Description

technical field [0001] The embodiments of the present invention relate to the field of communication technologies, and in particular, to a method and device for retrieving an off-network user. Background technique [0002] With the continuous development and growth of my country's communication industry, the competition among operators is increasingly fierce, and the current mobile user development market is close to saturation. Therefore, reducing user loss has become a problem that operators pay special attention to. [0003] Under normal circumstances, online users mainly change other external mobile phone numbers because of package mismatch or poor service. For example, user Zhang San has always used the mobile phone number of operator A. During the use period, he finds that the package of operator A does not match the package he expects, so he may change to the mobile phone number of operator B. Then, for the operator As far as A is concerned, it will lose contact with...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04L12/14H04M15/00H04W4/24
CPCH04L12/1496H04M15/8083H04W4/24
Inventor 刘静沙刘颖慧许丹丹
Owner CHINA UNITED NETWORK COMM GRP CO LTD
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