A network interactive platform for power network monitoring
A network interaction and platform technology, applied in the field of network interaction platform, can solve problems such as low communication efficiency between account managers and customers, trouble-shooting work is not progressing smoothly, and it is difficult to realize comprehensive control and control of customer electricity safety, so as to enhance the competitiveness of electricity sales , Improve work efficiency and customer satisfaction, and improve customer service capabilities
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[0030] The present invention will be described in further detail below in conjunction with the accompanying drawings and specific embodiments.
[0031] Such as figure 1 , the network interaction platform of the present invention is a B2MP intelligent network interaction platform based on "Internet +", which effectively integrates information systems such as the power grid GIS platform, collection system, marketing system, etc., and realizes full utilization of various types of information. The network interaction platform of the present invention includes: a customer manager mobile operation module, a real-time information two-way interaction module, a case library construction application module and a third-party service management module.
[0032] The account manager mobile operation module is used for the account manager to carry out remote real-time customer management, fault analysis and other work, which can effectively improve the work efficiency of the account manager....
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