A network interactive platform for power network monitoring

A network interaction and platform technology, applied in the field of network interaction platform, can solve problems such as low communication efficiency between account managers and customers, trouble-shooting work is not progressing smoothly, and it is difficult to realize comprehensive control and control of customer electricity safety, so as to enhance the competitiveness of electricity sales , Improve work efficiency and customer satisfaction, and improve customer service capabilities

Pending Publication Date: 2019-01-15
SHANGHAI MUNICIPAL ELECTRIC POWER CO
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AI Technical Summary

Problems solved by technology

It is used to solve the problems of low communication efficiency between customer managers and customers in the current grid power monitoring business, difficulty in achieving comprehensive control of customer electricity safety, and trouble-shooting work is not going smoothly

Method used

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  • A network interactive platform for power network monitoring
  • A network interactive platform for power network monitoring

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Embodiment Construction

[0030] The present invention will be described in further detail below in conjunction with the accompanying drawings and specific embodiments.

[0031] Such as figure 1 , the network interaction platform of the present invention is a B2MP intelligent network interaction platform based on "Internet +", which effectively integrates information systems such as the power grid GIS platform, collection system, marketing system, etc., and realizes full utilization of various types of information. The network interaction platform of the present invention includes: a customer manager mobile operation module, a real-time information two-way interaction module, a case library construction application module and a third-party service management module.

[0032] The account manager mobile operation module is used for the account manager to carry out remote real-time customer management, fault analysis and other work, which can effectively improve the work efficiency of the account manager....

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Abstract

The invention relates to a network interaction platform for power network monitoring, the invention relates to a B2MP intelligent network interaction platform based on Internet +, including customer manager mobile operation module, real-time information two-way interaction module and case base building application module, can provide customer managers and customers with smooth two-way communication channels, help power supply enterprises to improve the efficiency of electricity monitoring and customer satisfaction. To solve the problems of low communication efficiency between customer managerand customer, difficult to achieve the overall control of customer power safety, and trouble shooting work is not going smoothly in the current grid power monitoring business.

Description

technical field [0001] The invention relates to power consumption monitoring of a power grid, in particular to a network interactive platform for monitoring power consumption of a power grid. Background technique [0002] With the in-depth advancement of the power system reform, the electricity sales market will form a pattern of buying more and selling more, and traditional power supply companies will face more complex and severe market competition. In this context, power supply companies urgently need to improve their customer service levels, and at the same time strengthen business innovation and business optimization, so as to improve market competitiveness and reduce the risk of customer loss. [0003] Grid power consumption monitoring is the main window for power supply enterprises to face power customers, and plays an important role in ensuring the safe and stable operation of the power grid and ensuring customers' safe use of power. The monitoring level of electrici...

Claims

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Application Information

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IPC IPC(8): G06Q10/10G06Q50/06
CPCG06Q10/103G06Q50/06Y04S10/50
Inventor 陆韦朱捷飞孟飞崔德义张义莲
Owner SHANGHAI MUNICIPAL ELECTRIC POWER CO
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