Customer information distribution method, apparatus, computer device and storage medium
A technology of customer information and computer programs, applied in the field of big data, which can solve problems such as time consumption of agents
Pending Publication Date: 2019-01-18
CHINA PING AN LIFE INSURANCE CO LTD
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Problems solved by technology
[0003] Aiming at the deficiencies of the existing technologies, this application proposes a customer information distribution method, device, computer equipment and storage media, aiming to solve the problem that existing agents need to spend most of their time collecting customer information
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[0041] In order to make the purpose, technical solution and advantages of the present application clearer, the present application will be further described in detail below in conjunction with the accompanying drawings and embodiments. It should be understood that the specific embodiments described here are only used to explain the present application, and are not intended to limit the present application.
[0042] Such as figure 1 As shown, the embodiment of this application proposes a customer information distribution method, which is applied in the fields of finance and insurance. The customer information distribution method includes the following steps:
[0043] Step S101, collecting business information related to the customer, the business information related to the customer is any one or any combination of the time node information of the customer or the customer's family members, the customer's demand focus information and the customer's website browsing record informa...
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The present application relates to the field of big data technology, and in particular to a customer information distribution, apparatus, computer equipment and storage medium. The method comprises the following steps of: collecting service information related to a customer, wherein the service information related to the customer is the time node information of the customer or the customer's family, the customer's demand concern information or the customer's website browsing record information, or any combination thereof; Acquiring a customer mobile phone number and an agent number corresponding to the customer in the customer-related service information, and generating a clue according to the customer-related service information; And distributing the clue to the agent corresponding to theagent number. By collecting business information, generating clues, and then distributing the clues to agents, agents do not need to take the time to collect customer information, and solve the problem that existing agents spend most of their time collecting customer information.
Description
technical field [0001] This application relates to the field of big data technology, and in particular to a method, device, computer equipment and storage medium for delivering customer information. Background technique [0002] In the current technology, in the field of finance and insurance, when an agent is dealing with customers, the agent needs to collect customer information by himself, and then contact, contact and screen according to the customer information, and finally obtain the target customer, resulting in most agents will Most of the time is spent on collecting customer information. Contents of the invention [0003] Aiming at the deficiencies of existing technologies, this application proposes a method, device, computer equipment and storage medium for distributing customer information, aiming at solving the problem that existing agents need to spend most of their time collecting customer information. [0004] The technical scheme that this application prop...
Claims
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IPC IPC(8): G06Q40/00G06Q30/06
CPCG06Q30/0631G06Q40/00
Inventor 曹红姣张观宝
Owner CHINA PING AN LIFE INSURANCE CO LTD