A method and apparatus for supplementing customer information

A technology for customer information and supplementary recording, applied in the field of data processing, can solve the problems of inability to include special customer information, affecting the efficiency of supplementary recording of customer information, adverse changes, etc., to reduce the cost of change and improve the efficiency of supplementary recording.

Active Publication Date: 2019-03-01
BANK OF CHINA
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AI Technical Summary

Problems solved by technology

[0003] The existing core system can store and maintain most of the public information of customers, but it cannot contain the special customer information required by all branches. To meet this requirement, the core system needs to maintain the special fields required by all branches, which will cause a lot of redundant fields. In addition, each branch needs to find the fields it needs from a large number of branch supplementary fields, which seriously affects the efficiency of supplementary customer information, and this mechanism is not conducive to changes. If a branch makes changes, it will involve All branches, high cost of change
[0004] Another solution is to provide field supplementary records in the characteristic system according to the needs of each branch, but this solution needs to modify the program every time the customer supplementary record information is changed, and the change cost is high

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  • A method and apparatus for supplementing customer information
  • A method and apparatus for supplementing customer information
  • A method and apparatus for supplementing customer information

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Embodiment Construction

[0039] The following will clearly and completely describe the technical solutions in the embodiments of the present invention with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are only some, not all, embodiments of the present invention. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the protection scope of the present invention.

[0040] see figure 1 , this embodiment discloses a method for supplementary recording of customer information, which specifically includes the following steps:

[0041] S101: Add various types of customer information fields in the data dictionary;

[0042] Specifically, the field names, field types, field lengths, and field value types of various types of customer information fields are added to the data dictionary.

[0043] Among them, the field name is each...

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Abstract

The invention provides a method for supplementing customer information, which comprises the following steps: adding various types of customer information fields in a data dictionary; establishing themapping relationship between each type of customer information field and the information maintenance template in the data dictionary; when the customer information maintenance transaction is in progress, the corresponding information maintenance template is called according to the customer information maintenance transaction, and the customer information is supplemented according to the mapping relationship between each type of customer information field and the information maintenance template in the data dictionary. By establishing the mapping relationship between each type of customer information field in the data dictionary and the information maintenance template, It can provide flexible and standardized customer information supplemental recording mechanism for each branch and region,and can change supplemental recording fields at any time without modifying codes, thus reducing the change cost, responding to local regulatory requirements in a timely manner, and improving customerinformation supplemental recording efficiency.

Description

technical field [0001] The present invention relates to the technical field of data processing, and more specifically, to a method and device for supplementary recording of customer information. Background technique [0002] With the gradual technologicalization of banking business, the regulatory requirements of banking regulators around the world for customer information are changing day by day. Due to the differences in regulatory requirements and usage habits, each branch may need to enter different customer information. [0003] The existing core system can store and maintain most of the public information of customers, but it cannot contain the special customer information required by all branches. To meet this requirement, the core system needs to maintain the special fields required by all branches, which will cause a lot of redundant fields. In addition, each branch needs to find the fields it needs from a large number of branch supplementary fields, which seriously...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F17/24G06Q40/02
CPCG06Q40/02G06F40/186
Inventor 付晓娟曾向光
Owner BANK OF CHINA
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