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Virtual number call method, device and system, electronic equipment and storage medium

A virtual number and number technology, applied in telephone communication, electrical components, automatic switching office, etc., can solve the problem that the binding method of customer and telephone information cannot take into account compatibility, ease of use, and cost requirements at the same time, and achieve cost Balanced with ease of use, cost-saving, and resource-saving effects

Active Publication Date: 2019-04-05
携程旅游信息技术(上海)有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0002] At the present stage, in order to hide the contact information between merchants and customers, Internet companies adopt switchboard plus extension and one-to-one static isolation methods; at this stage, there are many kinds of products and services, and the original fixed single method of binding customer and phone information cannot At the same time, compatibility, ease of use, and cost requirements are taken into consideration

Method used

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  • Virtual number call method, device and system, electronic equipment and storage medium
  • Virtual number call method, device and system, electronic equipment and storage medium
  • Virtual number call method, device and system, electronic equipment and storage medium

Examples

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Embodiment Construction

[0037] Example embodiments will now be described more fully with reference to the accompanying drawings. Example embodiments may, however, be embodied in many forms and should not be construed as limited to the examples set forth herein; rather, these embodiments are provided so that this disclosure will be thorough and complete and will fully convey the concept of example embodiments to those skilled in the art. The described features, structures, or characteristics may be combined in any suitable manner in one or more embodiments.

[0038] Furthermore, the drawings are merely schematic illustrations of the present disclosure and are not necessarily drawn to scale. The same reference numerals in the drawings denote the same or similar parts, and thus repeated descriptions thereof will be omitted. Some of the block diagrams shown in the drawings are functional entities and do not necessarily correspond to physically or logically separate entities. These functional entities ...

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PUM

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Abstract

The invention provides a virtual number call method, device and system, a piece of electronic equipment and a storage medium. The virtual number call method includes the following steps: a voice signaling gateway receives a call request of a calling terminal based on a called virtual number, and forwards the call request to an IVR platform; the IVR platform obtains the calling original number of the calling terminal according to the call request, and sends at least the calling original number and the called virtual number to a middleware; the middleware requests a binding relation database toquery a called original number associated with the called virtual number and a calling virtual number associated with the calling original number, and returns the called original number and the calling virtual number to the IVR platform; and the IVR platform establishes a call based on the called original number, and sends the calling virtual number to a called terminal for display. The virtual number call method and device provided by the invention take into account compatibility, ease of use and cost requirement.

Description

technical field [0001] The present invention relates to the technical field of computer applications, in particular to a virtual number call method, device, system, electronic equipment, and storage medium. Background technique [0002] At the present stage, in order to hide the contact information between merchants and customers, Internet companies adopt switchboard plus extension and one-to-one static isolation methods; at this stage, there are many kinds of products and services, and the original fixed single method of binding customer and phone information cannot At the same time, compatibility, ease of use, and cost requirements are taken into consideration. [0003] Due to the above contradictions, the content of the invention in this paper is drawn, and a dynamic binding method is adopted to solve this problem. Contents of the invention [0004] In order to overcome the above-mentioned defects in the prior art, the present invention provides a virtual number call m...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04M3/42H04M3/493
CPCH04M3/42008H04M3/4931
Inventor 周磊赵桦
Owner 携程旅游信息技术(上海)有限公司
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