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A call forwarding method and system

A technology of call transfer and transfer request, which is applied in the field of communication, and can solve the problems of time-consuming salesmen, reduced work efficiency of salesmen, and low cost of developing customers.

Inactive Publication Date: 2019-06-21
NANJING SILICON INTELLIGENCE TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0002] At present, telemarketing has the advantages of low cost of developing customers and simple marketing, which makes the development of telemarketing faster and faster. However, the traditional telemarketing method is that the marketer conducts preliminary communication and communication with the customer through manual calls, but In the initial communication process, if the customer has no intention, it will also consume the time of the salesman and reduce the work efficiency of the salesman

Method used

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  • A call forwarding method and system
  • A call forwarding method and system
  • A call forwarding method and system

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Embodiment Construction

[0063] In order to illustrate the present invention more clearly, the present invention will be further described below with reference to the preferred embodiments and accompanying drawings. Similar parts in the figures are denoted by the same reference numerals. Those skilled in the art should understand that the content specifically described below is illustrative rather than restrictive, and should not limit the protection scope of the present invention.

[0064] figure 1 A flow chart showing a call transfer method proposed by the first embodiment of the present invention, such as figure 1 As shown, the method includes:

[0065] S110, the first terminal and the second terminal establish a communication connection relationship; wherein, the first terminal and the second terminal may be terminals with a call function, such as mobile phones or fixed phones, the first terminal should be understood as a marketing machine terminal, and The second terminal is the client.

[00...

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PUM

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Abstract

The invention discloses a call forwarding method. The method comprises the following steps: establishing communication connection between a first terminal and a second terminal; the first terminal plays the first audio frequency to the second terminal and obtains the second audio frequency played by the second terminal; the first terminal calls a third audio corresponding to the second audio according to the second audio and plays the third audio to the second terminal; the first terminal disconnects the communication connection relationship with the second terminal based on the communicationtransfer request sent by the third terminal and calls the specific audio to send to the second terminal. Therefore, the second terminal and the third terminal establish a communication connection relationship, wherein at least two communication connection cards are stored in the third terminal, the third terminal detects the network signal strength and the account balance of all the communicationconnection cards in real time, and when the account balance of the communication connection cards is larger than a preset threshold value, the communication connection card with the higher network signal strength is used for being in communication connection with the second terminal; and the first terminal sends the second audio to a third terminal. The working time can be saved, and the working efficiency is improved.

Description

technical field [0001] The present invention relates to the technical field of communications, and in particular, to a call transfer method and system. Background technique [0002] At present, telemarketing has the advantages of low cost of developing customers and simple marketing, which makes the development of telemarketing faster and faster, but the traditional telemarketing method is that marketers conduct preliminary communication and communication with customers through manual calls, but In the initial communication process, if the customer has no intention, it will also consume the time of the marketer and reduce the work efficiency of the marketer. SUMMARY OF THE INVENTION [0003] In order to solve the above-mentioned technical problems, a first aspect of the present invention proposes a call transfer method, which includes the following steps: [0004] establishing a communication connection relationship between the first terminal and the second terminal; [...

Claims

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Application Information

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IPC IPC(8): H04M3/51H04M3/54
Inventor 司马华鹏
Owner NANJING SILICON INTELLIGENCE TECH CO LTD