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Fault event discovery method and server

A technology of fault events and discovery methods, applied in the Internet field, can solve problems such as few occurrences, no solution proposed, failure to effectively identify fault events, etc., and achieve the effect of effective discovery and alarm

Pending Publication Date: 2019-08-06
ALIBABA GRP HLDG LTD
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  • Abstract
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  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0005] However, the above-mentioned method can only detect a large-scale fault event in a short period of time, and cannot effectively identify a small-scale fault event (that is, a fault event with a relatively small number of occurrences).
[0006] For the above problems, no effective solutions have been proposed so far

Method used

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  • Fault event discovery method and server
  • Fault event discovery method and server
  • Fault event discovery method and server

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Embodiment Construction

[0046] In order to enable those skilled in the art to better understand the technical solutions in this application, the following will clearly and completely describe the technical solutions in the embodiments of this application with reference to the drawings in the embodiments of this application. Obviously, the described The embodiments are only a part of the embodiments of the present application, rather than all the embodiments. Based on the embodiments in this application, all other embodiments obtained by those of ordinary skill in the art without creative work should fall within the protection scope of this application.

[0047] Considering that in the existing process of discovering fault events based on public opinion, the reason why there are some small-scale fault events that cannot be found is because a threshold is set. If within a time window period, user feedback of a certain fault event If the number is lower than the predetermined threshold, the fault event wil...

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Abstract

The invention provides a fault event discovery method and a server, wherein the method comprises the steps of obtaining the target public opinion data; determining a fault event mentioned by the target public opinion data; determining a type matched with the fault event, and associating the target public opinion data with the type; accumulating the number of the public opinion data associated withthe type; and when the number exceeds a preset threshold value, carrying out fault prompting on the type. By utilizing the technical scheme provided by the embodiment of the invention, the technicalproblem that the existing fault event discovery mode cannot effectively alarm a small range of fault events in a short time can be solved, and the technical effect of effectively discovering and prompting the small range of fault events in the short time is achieved.

Description

Technical field [0001] This application belongs to the field of Internet technology, and in particular relates to a method and server for discovering fault events. Background technique [0002] With the continuous development of Internet technology, software bears more and more functions, and software becomes more and more complex. This also leads to more and more functional modules of the software itself, and more and more problems that may occur. [0003] In order to make it possible to discover the problems in the software in time, it introduces the real-time discovery of the software problems and problems based on the user's feedback on the software problems (also called public opinion). [0004] The existing method of determining software failure events based on public opinion generally adopts real-time cluster analysis to find software failure events and deal with them in time. For example, the concept of time window can be adopted to perform cluster analysis on user feedback ...

Claims

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Application Information

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IPC IPC(8): G06F11/30G06F11/36
CPCG06F11/3051G06F11/3065G06F11/3636
Inventor 林鹏
Owner ALIBABA GRP HLDG LTD
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