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A dialogue fault tolerance method, central control device, system and readable storage medium

A technology of a dialogue system and a central control device, which is applied in the computer field and can solve the problem that the dialogue system cannot be used normally.

Active Publication Date: 2022-07-26
出门问问(武汉)信息科技有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0002] The existing dialogue system is usually a huge and complex pipeline system. After multiple processing by each module in the pipeline, the final result is produced, the sound or signal played to the user, etc., and any failure of any of these modules will cause Causes the entire dialogue system to be unusable

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  • A dialogue fault tolerance method, central control device, system and readable storage medium
  • A dialogue fault tolerance method, central control device, system and readable storage medium
  • A dialogue fault tolerance method, central control device, system and readable storage medium

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Embodiment Construction

[0021] In order to make the objectives, features and advantages of the present invention more obvious and understandable, the technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described The embodiments are only some of the embodiments of the present invention, but not all of the embodiments. Based on the embodiments of the present invention, all other embodiments obtained by those skilled in the art without creative efforts shall fall within the protection scope of the present invention.

[0022] figure 1 A schematic diagram of an implementation flow of a dialog fault tolerance method according to an embodiment of the present invention; figure 2 This is a schematic diagram of a specific implementation flow of a dialog fault tolerance method according to an embodiment of the present invention; please refer to fig...

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Abstract

The invention discloses a dialogue fault tolerance method, a central control device, a system and a readable storage medium, which are applied to the central control device, and the central control device is arranged between a user or a user terminal and a dialogue system, including: the user request; forward the user request to the dialogue system to instruct the dialogue system to respond to the user request; if the reply information used to characterize the first response result is not received within the preset time period, the received user request Forwarding to the backup system to instruct the backup system to respond to the user request; receive reply information representing the second response result, and forward the reply information representing the second response result to the user or the user terminal. Therefore, when the communication between the central control device and the dialogue system fails, the backup system can still respond to the user request and feed back the reply information to the user or the user terminal, so that the entire dialogue system can be used normally.

Description

technical field [0001] The present invention relates to the field of computer technology, and in particular, to a dialog fault tolerance method, a central control device, a system and a readable storage medium. Background technique [0002] The existing dialogue system is usually a huge and complex pipeline system. After multiple processing of each module in the pipeline, the final result is generated, and the sound or signal played to the user, etc., and any one of these modules fails. As a result, the entire dialogue system cannot be used normally. SUMMARY OF THE INVENTION [0003] Embodiments of the present invention provide a dialogue fault tolerance method, a central control device, a system, and a readable storage medium, so that when the dialogue system fails, the system can still provide an effective response to a user request. [0004] One aspect of the present invention provides a dialog fault tolerance method, which is applied to a central control device, where...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G06F11/14
CPCG06F11/1489G06F2201/80
Inventor 张瀚雷欣李志飞
Owner 出门问问(武汉)信息科技有限公司
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