Service message management system and method

Abstract

The invention provides a service message management system and method. The system comprises a processor; and a memory to store a computer program executable by the processor. The processor is to perform: receiving a transmission request for information; configuring the number of threads according to the information sending request and calculating the transaction amount; judging whether the transaction volume in each unit time is within a preset range or not; sending information according to judgment result. The invention aims to solve the problem that a large amount of data is sent in a service peak period of a system to easily cause a flow peak and influence the whole service line.

Description

technical field

[0001] This application relates to the field of cloud computing, in particular, to a customer service message system and method. Background technique

[0002] In general large-scale enterprise business systems, there are various data interactions. In order to ensure the normal operation of core business processes, it is necessary to use asynchronous data push services for data interaction and reduce system coupling. The customer relationship management system is mainly used to manage customer-related information such as customers, contacts, contracts, qualifications, points, etc., and will need to synchronize new and modified information with various business systems in real time.

[0003] Generally, if the data is directly modified and then sent, a large amount of data will be sent at the same time during the peak period of business, which will easily cause traffic peaks and reduce the efficiency of the entire business line. However, although timer sending...

Images