Service message management system and method

A business message and processor technology, applied in the field of cloud computing, can solve problems such as the impact of business lines and traffic peaks, and achieve the effects of improving throughput, high availability, and reducing system overhead

Pending Publication Date: 2020-02-21
上海德启信息科技有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] The purpose of the embodiment of the present application is to provide a customer relationship management system and method to solve the problem that the system sends a large amount of data during the peak business period, which easily causes traffic peaks and affects the entire business line.

Method used

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  • Service message management system and method
  • Service message management system and method

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Embodiment Construction

[0036] The technical solutions in the embodiments of the present application will be described below with reference to the drawings in the embodiments of the present application.

[0037] figure 1 It is a schematic diagram of a business message management system provided by an embodiment of the present application. The system 10 includes: a processor 100 ; and a memory 200 . The processor 100 is electrically connected to the memory 200 , and the memory 200 is used for storing computer programs executable by the processor 100 .

[0038] The processor 100 is used to perform: receiving a sending request of information; configuring the number of threads according to the information sending request and calculating the transaction amount; detecting whether the transaction amount per second unit time is within a preset range and generating a detection result; sending information according to the request detection result .

[0039] In one embodiment, the system 10 receives a sending...

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Abstract

The invention provides a service message management system and method. The system comprises a processor; and a memory to store a computer program executable by the processor. The processor is to perform: receiving a transmission request for information; configuring the number of threads according to the information sending request and calculating the transaction amount; judging whether the transaction volume in each unit time is within a preset range or not; sending information according to judgment result. The invention aims to solve the problem that a large amount of data is sent in a service peak period of a system to easily cause a flow peak and influence the whole service line.

Description

technical field [0001] This application relates to the field of cloud computing, in particular, to a customer service message system and method. Background technique [0002] In general large-scale enterprise business systems, there are various data interactions. In order to ensure the normal operation of core business processes, it is necessary to use asynchronous data push services for data interaction and reduce system coupling. The customer relationship management system is mainly used to manage customer-related information such as customers, contacts, contracts, qualifications, points, etc., and will need to synchronize new and modified information with various business systems in real time. [0003] Generally, if the data is directly modified and then sent, a large amount of data will be sent at the same time during the peak period of business, which will easily cause traffic peaks and reduce the efficiency of the entire business line. However, although timer sending...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F9/50G06F9/52
CPCG06F9/5027G06F9/526G06F2209/5018
Inventor 嵇海波何军李玉国
Owner 上海德启信息科技有限公司
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