A method and device for distributing engine traffic of a dialogue robot

A dialogue robot and traffic distribution technology, applied in the computer field, can solve the problems of strong subjectivity of manual judgment, different dialogue effects, and difficulty in quantification, and achieve the effect of improving dialogue effects, improving user experience, and high accuracy

Active Publication Date: 2021-02-19
深圳集智数字科技有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] At present, there are many manufacturers that provide dialogue robot engine services in the market, and due to the influence of complex factors such as corpus data, dialogue objects, and dialogue scenes, different engine services will cause dialogue robots to produce different dialogue effects, but in the existing technology, You can only rely on humans to allocate dialogue requests and determine the engine service type of dialogue robots. Due to the strong subjectivity of human judgment, it is difficult to quantify, and the efficiency is relatively low

Method used

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  • A method and device for distributing engine traffic of a dialogue robot
  • A method and device for distributing engine traffic of a dialogue robot
  • A method and device for distributing engine traffic of a dialogue robot

Examples

Experimental program
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no. 1 example

[0054]Seefigure 1 , This embodiment provides a schematic flow chart of a method for traffic distribution of a dialog robot engine, the method includes the following steps:

[0055]S101: Obtain the traffic to be allocated, where the traffic to be allocated is the dialog access request input by the user.

[0056]In this embodiment, the traffic of the dialog robot engine that needs to be allocated is defined as the traffic to be allocated, where the traffic to be allocated refers to the dialog access request input by the user. Through the method introduced in this embodiment, the traffic to be allocated can be allocated To the dialogue robot service engine with better dialogue effect to improve user experience. It should be noted that this embodiment does not limit the method of obtaining the traffic to be distributed. For example, the traffic to be distributed can be obtained by receiving the user's input of voice information on the terminal device, or by receiving the user's input of text ...

no. 2 example

[0072]This embodiment will introduce the specific construction process of the dialog robot engine traffic distribution gateway mentioned in the first embodiment. Using the pre-built dialog robot engine traffic distribution gateway, the dialog robot engine corresponding to the traffic to be distributed can be accurately and quickly determined.

[0073]Seefigure 2 , Which shows a schematic diagram of the flow of constructing a conversational robot engine traffic distribution gateway provided in this embodiment, and the flow includes the following steps:

[0074]S201: Obtain training traffic.

[0075]In this embodiment, in order to build a dialog robot engine traffic distribution gateway, a lot of preparations need to be done in advance. First, you need to obtain training traffic. For example, you can pre-collect 100 dialog access requests input by users as training traffic, and collect Each training traffic received is used as sample traffic data, and the dialogue robot engine type correspondi...

no. 3 example

[0111]For ease of understanding, this embodiment combinesFigure 4 The illustrated example diagram of the specific implementation of the traffic distribution method of the dialog robot engine. The implementation process of the traffic distribution method of the dialog robot engine provided by the embodiment of the present application is introduced.

[0112]Such asFigure 4 As shown in the example figure, the dialog robot engine traffic distribution gateway includes: an access and traffic distribution module, a real-time decision-making module, and an evaluation module. The implementation process of the embodiment of this application is as follows: First, the access and traffic distribution module obtains the access dialog request input by the user (ie,Figure 4 After the robot application 1, robot application 2 or robot application 3) in the robot application, first use it as the traffic to be distributed, and then determine the traffic parameters of the traffic to be distributed, such as...

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Abstract

The present application discloses a method and device for allocating engine traffic of a dialogue robot, which is used to quickly and accurately allocate engine traffic to a more suitable dialogue robot engine, improve the dialogue effect of the dialogue robot, and further improve user experience. The method in the embodiment of the present application includes: after obtaining the access dialog request input by the user, firstly use it as the traffic to be distributed, and then determine the traffic parameters of the traffic to be distributed, and then use the pre-built dialog robot according to the traffic parameters Engine traffic distribution gateway, which reasonably distributes the traffic to be distributed and obtains the distribution results.

Description

Technical field[0001]This application relates to the field of computer technology, and in particular to a method and device for traffic distribution of a dialog robot engine.Background technique[0002]With the rapid development of network technology and the continuous advancement of robotics technology, robots are becoming more and more popular in people's daily lives. Robots can replace humans in part of the work and serve humans, thereby bringing many conveniences to humans. For example, a dialogue robot can be used as an online customer service to provide users with convenient and fast dialogue services.[0003]At present, there are many manufacturers that provide dialogue robot engine services on the market, and due to the influence of complex factors such as corpus data, dialogue objects, and dialogue scenes, different engine services will cause dialogue robots to produce different dialogue effects. However, in the existing technology, You can only rely on humans to allocate dialo...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G06N3/00H04L12/911H04L12/927H04L47/80
CPCG06N3/008H04L47/70H04L47/80
Inventor 孙吉良董鹏暴宇健
Owner 深圳集智数字科技有限公司
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