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Intelligent man-machine conversation method and equipment based on knowledge graph

A technology of knowledge graph and man-machine dialogue, applied in the field of intelligent man-machine dialogue methods and equipment, to achieve the effect of improving accuracy

Pending Publication Date: 2020-06-12
东莞证券股份有限公司 +1
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] However, traditional dialogue robots are often based on template matching, and the questions that can be answered are limited to the scope of questions covered by the template, and they cannot answer related questions openly.
For investors in the securities field and other related fields, it is far from being able to meet their needs only in the scope of business process management.

Method used

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  • Intelligent man-machine conversation method and equipment based on knowledge graph
  • Intelligent man-machine conversation method and equipment based on knowledge graph
  • Intelligent man-machine conversation method and equipment based on knowledge graph

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Embodiment Construction

[0041] In order to make the object, technical solution and advantages of the present invention clearer, the present invention will be described in further detail below in conjunction with specific embodiments and with reference to the accompanying drawings.

[0042] It should be noted that, unless otherwise defined, the technical terms or scientific terms used in the embodiments of the present invention shall have the usual meanings understood by those skilled in the art to which the present disclosure belongs. "First", "second" and similar words used in the present disclosure do not indicate any order, quantity or importance, but are only used to distinguish different components. "Comprising" or "comprising" and similar words mean that the elements, objects or method steps appearing before the word cover the elements, objects or method steps listed after the word and their equivalents, without excluding other elements, objects or method steps. Method steps.

[0043] As menti...

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Abstract

The invention discloses an intelligent man-machine conversation method and equipment based on a knowledge graph. The method comprises the following steps: acquiring content information input by a user; performing text character processing and normalization processing on the content information to generate matching information and corresponding relation information; judging whether the matching information is matched with a known question template or not; if not, carrying out feature selection, carrying out feature representation by utilizing the vector model, and inputting the feature representation into a classifier to carry out result judgment; and if the judgment is passed, the output result of the classifier is a corresponding known question template, so that an answer information format is determined, and answer information is determined in the knowledge graph according to the answer information format and the corresponding relationship information. By applying the technical scheme of the invention, different from a mode of seriously depending on a corpus and a classification model in an existing intelligent man-machine conversation, the scheme can effectively identify the question intention of the user by utilizing a text character processing mode, so that the accuracy of outputting answers is improved.

Description

technical field [0001] The present invention relates to the field of computer technology, in particular to an intelligent man-machine dialogue method and equipment based on a knowledge map. Background technique [0002] In recent years, artificial intelligence technology has developed rapidly and is widely used in various fields. In the financial field, with the help of financial knowledge graphs, the rapid development and domain advancement of natural language technology, great breakthroughs have been made in the research and development process and practical effects of human-computer interaction. [0003] However, traditional dialogue robots are often based on template matching, and the questions that can be answered are limited to those covered by the template, and they cannot answer related questions openly. For investors in the securities field and other related fields, it is far from being able to meet their needs only in the scope of business process management. Co...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F16/332G06F16/36
CPCG06F16/3329G06F16/367
Inventor 徐楠方浩白雪熊昊梁吉光
Owner 东莞证券股份有限公司