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Method and device for generating feedback information and terminal equipment

A technology for feeding back information and generating models, applied in neural learning methods, digital data information retrieval, biological neural network models, etc., can solve problems affecting user experience, poor accuracy of feedback information, poor matching degree, etc.

Pending Publication Date: 2020-10-13
深圳赛安特技术服务有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, information such as the amount of data in the database corresponding to the online intelligent consulting service will continue to change with the maintenance of the staff, but the current online intelligent consulting service is often unable to adapt to the change in the amount of data in the database, resulting in output feedback The accuracy of the information is poor, and the matching degree with the user's needs is poor, which affects the user experience

Method used

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  • Method and device for generating feedback information and terminal equipment
  • Method and device for generating feedback information and terminal equipment
  • Method and device for generating feedback information and terminal equipment

Examples

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Embodiment Construction

[0024] In order to make the purpose, technical solution and advantages of the present application clearer, the present application will be further described in detail below in conjunction with the accompanying drawings and embodiments. It should be understood that the specific embodiments described here are only used to explain the present application, and are not intended to limit the present application.

[0025] The method for generating feedback information provided by the embodiment of the present application can be applied to servers, desktop computers, mobile phones, tablet computers, wearable devices, vehicle-mounted devices, augmented reality (augmented reality, AR) / virtual reality (virtual reality, VR) devices, notebooks On terminal devices such as computers, ultra-mobile personal computers (UMPCs), netbooks, and personal digital assistants (personal digital assistants, PDAs), the embodiments of the present application do not impose any restrictions on specific types ...

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Abstract

The invention is suitable for the technical field of intelligent decision, is applicable to the technical field of artificial intelligence, and provides a method for generating feedback information. The method comprises the steps of: determining an answer generation model according to the corpus data size of a preset corpus,, wherein the preset corpus comprises standard question and answer data and similar question data, the standard question and answer data comprises at least one standard question and standard answers corresponding to the standard questions respectively, and the similar question data comprises similar questions corresponding to the standard questions respectively; determining target answer information from the preset corpus according to user question information through the answer generation model; taking a matching degree between the target answer information and the user question information as a target matching degree; and determining feedback information to the user according to the target answer information and the target matching degree. By means of the method, the matching degree of the feedback information output in the online intelligent consultation process and user requirements can be improved.

Description

technical field [0001] The present application relates to the technical field of intelligent decision-making, and in particular to a method for generating feedback information, a device for generating feedback information, a terminal device, and a computer-readable storage medium. Background technique [0002] In order to better serve the public, various enterprises and government departments will provide online intelligent consulting services. However, information such as the amount of data in the database corresponding to the online intelligent consulting service will continue to change with the maintenance of the staff, but the current online intelligent consulting service is often unable to adapt to the change in the amount of data in the database, resulting in output feedback The accuracy of the information is poor, and the matching degree with the user's needs is poor, which affects the user experience. Contents of the invention [0003] In view of this, the embodim...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F16/332G06F16/24G06N3/04G06N3/08G06N7/00
CPCG06F16/3329G06F16/24G06N3/08G06N3/047G06N7/01G06N3/044G06N3/045
Inventor 谭瑞
Owner 深圳赛安特技术服务有限公司
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