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Problem reporting method and problem reporting device

A problem and historical technology, applied in the field of problem reporting methods, computer-readable storage media, and problem reporting devices, can solve problems such as paging collisions, and achieve the effect of avoiding paging collisions

Pending Publication Date: 2021-01-15
BEIJING XIAOMI MOBILE SOFTWARE CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] In some cases, the timing of receiving paging messages by different SIM cards (Paging Occasion) will overlap, so that different SIM cards need to receive paging messages at the same time, causing paging collisions

Method used

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  • Problem reporting method and problem reporting device
  • Problem reporting method and problem reporting device
  • Problem reporting method and problem reporting device

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Embodiment Construction

[0037] The following will clearly and completely describe the technical solutions in the embodiments of the present disclosure with reference to the accompanying drawings in the embodiments of the present disclosure. Apparently, the described embodiments are only some of the embodiments of the present disclosure, not all of them. Based on the embodiments in the present disclosure, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the protection scope of the present disclosure.

[0038] figure 1 It is a schematic flowchart of a method for reporting a problem according to an embodiment of the present disclosure. The problem reporting method shown in this embodiment can be applied to terminals, and the terminals include but are not limited to electronic devices such as mobile phones, tablet computers, wearable devices, sensors, and Internet of Things devices. The terminal may serve as user equipment to communicate wi...

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PUM

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Abstract

The invention relates to a problem reporting method and a problem reporting device, and the method comprises the steps: responding to the paging collision among a plurality of SIM cards, determining afirst SIM card in the plurality of SIM cards, and transmitting information related to the paging collision to network side equipment through the first SIM card. According to the method and the device, when paging collision exists among the plurality of SIM cards, information associated with the paging collision problem is sent to the network side equipment only through one SIM card in the plurality of SIM cards, and the information associated with the paging collision problem is not sent to the network side equipment through each SIM card. Accordingly, it can be ensured that only one networkside device receives the paging collision problem and then feeds back information to one SIM, so that the SIM card receiving the feedback information will change the paging opportunity for receiving the paging message, and other SIM cards will not change the paging opportunity for receiving the paging message. The problem that paging collision still occurs due to the fact that the paging opportunity of each SIM card is adjusted can be avoided.

Description

technical field [0001] The present disclosure relates to the technical field of communications, and in particular, to a problem reporting method, a problem reporting device, electronic equipment, and a computer-readable storage medium. Background technique [0002] For a multi-card terminal, multiple SIM (Subscriber Identity Module, subscriber identity identification) cards may be set in the terminal, and each SIM card may receive paging messages respectively, thereby establishing a communication connection with the base station. [0003] In some cases, the timings (Paging Occasion) for different SIM cards to receive paging messages overlap, so that different SIM cards are required to receive paging messages at the same time, causing paging collisions. Contents of the invention [0004] In view of this, the embodiments of the present disclosure propose a problem reporting method, a problem reporting device, an electronic device, and a computer-readable storage medium, so a...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04W68/02
CPCH04W68/02H04W8/20
Inventor 洪伟
Owner BEIJING XIAOMI MOBILE SOFTWARE CO LTD