Voice call processing method and device, storage medium and server

Abstract

The embodiment of the invention provides a voice call processing method and device, a storage medium and a server. According to the technical scheme provided by the embodiment of the invention, the method comprises the steps: obtaining the data of a voice call, predicting the call failure probability and call success probability of the voice call through a prediction model according to the data ofthe voice call, and judging whether the call failure probability is greater than the call success probability or not; if judging that the call failure probability is larger than the call success probability, determining that the voice call is a call failure, carrying out prediction and processing before a VoLTE voice call abnormal event happens so that VoLTE user perception is efficiently and rapidly improved.

Description

【Technical field】 [0001] The present invention relates to the communication field, in particular to a voice call processing method, device, storage medium and server. 【Background technique】 [0002] At present, LTE (Long-Term Evolution, referred to as LTE) network construction tends to be stable, and LTE has basically completed continuous coverage. Since Voice over Long-Term Evolution (referred to as VoLTE) was put into commercial use, the number of VoLTE users has grown rapidly. Due to the increase in the number of VoLTE network elements, complex structures, and diverse service scenarios, it is extremely challenging to handle complaints about abnormal VoLTE voice calls. [0003] At present, in the face of abnormal VoLTE voice calls, it is only from the perspective of post-processing, and there is a lack of prediction and processing before the problem occurs. How to efficiently and quickly improve VoLTE user perception has become the top priority of network optimization. ...

AI Technical Summary

Problems solved by technology

[0002] At present, LTE (Long-Term Evolution, referred to as LTE) network construction tends to be stable, and LTE has basically completed continuous coverage. Since Voice over Long-Term Evolution (referred to as VoLTE) was put into commercial use, the number of VoLTE users has grown rapidly. Due to the increase in the number of VoLTE network elements, complex structure, and diverse business scenarios, it is extremely challenging to handle complaints about abnormal VoLTE voice calls

[0003] Currently facing abnormal VoLTE voice calls only from the perspective of post-processing, lack of prediction and processing before the problem occurs

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