Service monitoring alarm management system and method

Abstract

The embodiment of the invention provides a service monitoring alarm management system and method. The system comprises a user login module which is used for receiving the login information of a user,determining the user as different user groups according to the login information, and enabling the different user groups to have different alarm setting authorities; an alarm setting module is used for receiving user-defined alarm information input by a user; wherein the custom alarm information comprises alarm conditions and notification modes; an alarm notification module is used for notifying the user in the notification mode if the alarm condition is triggered, and the users of different user groups can set the corresponding alarm condition and notification mode by themselves by setting the different user groups, so that the alarm type and trigger scene custom configuration is realized, the alarm trigger rule is flexibly subscribed, and the user experience is improved. When an alarm storm occurs, valuable alarm information can be effectively discovered, and alarm can be flexibly performed.

Description

technical field [0001] The present invention relates to the technical field of information processing, in particular to a system and method for managing alarms for business monitoring. Background technique [0002] If there is a problem with the previous alarm platform, a large number of alarms will be sent, many of which are repeated useless alarms, and the alarm channels such as mailboxes and WeChat will be overwhelmed by these alarms, resulting in the operation and maintenance and related developers unable to deal with the alarms in time. [0003] Moreover, in the event of an alarm storm, valuable alarms may be missed, resulting in untimely processing, and if the previous alarm triggering mechanism is a hard-coded way of forcibly buried points, it is not flexible enough. [0004] Therefore, how to effectively discover valuable alarm information when an alarm storm occurs, and flexibly perform an alarm is a technical problem to be solved urgently by those skilled in the ar...

AI Technical Summary

Problems solved by technology

[0002] If there is a problem with the previous alarm platform, a large number of alarms will be sent, many of which are repetitive and useless alarms. Alarm channels such as mailboxes and WeChat will be overwhelmed by these alarms, causing O&M and related developers to fail to deal with alarms in a timely manner.

[0003] Moreover, in the event of an alarm storm, valuable alarms may be missed, resulting in untimely processing. Moreover, if the previous alarm trigger mechanism is hard-coded with forced burying, it is not flexible enough

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