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System fault rapid troubleshooting method and device and computer equipment

A system failure and fast technology, applied in the direction of transmission system, signal transmission system, registration/indicating machine work, etc., can solve the problem of equipment that is not easy to quickly troubleshoot and its specific location, difficult to repair, low efficiency, etc. problem, to achieve the effect of easy investigation, efficiency improvement and impact reduction

Active Publication Date: 2021-08-13
SHENZHEN DEWEI ELECTRIC TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

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Problems solved by technology

[0002] At present, the function set of smart devices is getting larger and larger, and there are control systems integrated with various types of devices and hardware. When the system fails, it is not easy to quickly find out the faulty device and its specific location, resulting in Difficult to repair in time
Among them, the corresponding hardware detection method needs to be disassembled one by one for inspection, resulting in low efficiency

Method used

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  • System fault rapid troubleshooting method and device and computer equipment
  • System fault rapid troubleshooting method and device and computer equipment

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Embodiment Construction

[0045] In order to make the purpose, technical solutions and advantages of this application clearer, the following in conjunction with the attached Figure 1-2 And embodiment, this application is described in further detail. It should be understood that the specific embodiments described here are only used to explain the present application, not to limit the present application.

[0046] The embodiment of the present application discloses a method for quickly troubleshooting a system fault. refer to figure 1 , the quick troubleshooting method includes the following steps:

[0047] S1: Obtain communication data uploaded by the device in real time, where the communication data includes feature information and encoding information.

[0048] Specifically, the device and the server are connected through communication, and the communication method may be a wired connection or a wireless connection. The coding information is unique. By coding the equipment or coding the functiona...

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Abstract

The invention relates to a system fault rapid troubleshooting method and device and computer equipment, and belongs to the technical field of equipment fault detection. The rapid troubleshooting method comprises the following steps of obtaining communication data uploaded by equipment in real time, wherein the communication data comprise feature information and coding information; analyzing the feature information to obtain fault information; and sending the fault information and the coding information to a client of a maintainer. The method has the effect of improving the equipment troubleshooting efficiency.

Description

technical field [0001] The present application relates to the technical field of equipment fault detection, and in particular to a method, device and computer equipment for quickly troubleshooting a system fault. Background technique [0002] At present, the function set of smart devices is getting larger and larger, and there are control systems integrated with various types of devices and hardware. When the system fails, it is not easy to quickly find out the faulty device and its specific location, resulting in Difficult to repair in time. Among them, the corresponding hardware detection method needs to be disassembled one by one for inspection, resulting in low efficiency. Contents of the invention [0003] In order to improve the efficiency of troubleshooting, the present application provides a method, device and computer equipment for quick troubleshooting of system faults. [0004] In the first aspect, the present application provides a method for quickly troubles...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04L29/08G08C17/02H04W4/38G07C3/00
CPCH04L67/12G08C17/02H04W4/38G07C3/00
Inventor 孙文化刘泽辰李选正
Owner SHENZHEN DEWEI ELECTRIC TECH CO LTD