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Dialogue interaction method and device, electronic equipment and computer readable storage medium

An interactive method and a technology with correct answers to questions, applied in computer components, computing, neural learning methods, etc.

Pending Publication Date: 2021-10-01
TAIKANG LIFE INSURANCE CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] The purpose of the present disclosure is to provide a dialog interaction method, a dialog interaction device, an electronic device, and a computer-readable storage medium, so as to at least to a certain extent overcome that the existing chat robots can only be awakened by a fixed wake-up word and cannot be interrupted by active chatting. Questions that provide users with knowledge

Method used

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  • Dialogue interaction method and device, electronic equipment and computer readable storage medium
  • Dialogue interaction method and device, electronic equipment and computer readable storage medium
  • Dialogue interaction method and device, electronic equipment and computer readable storage medium

Examples

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Effect test

example 1

[0120] Example 1: Query: What is pregnant?

[0121] Answer: Because of milk, eggs and other foods rich in nutrition, beneficial to pregnant women and fetuses, pregnancy is suitable for eating eggs, milk, etc.

[0122] The Answer is divided into "Because of milk, eggs and other foods", "pregnant women and fetuses are beneficial" and "pregnancy is suitable for eating eggs, milk, etc.", respectively, compute the similarity, and finally A answer clause has the largest question and answer similarity to the problem to be verified, and the maximum question and answer similarity is above the similarity threshold. Therefore, "pregnancy is suitable for eating eggs, milk, etc." as a whole knowledge.

example 2

[0123] Example 2: Query: Is pregnant to eat crabs?

[0124] Answer: Pregnancy is not suitable for eating crabs. Crabs are cold, pregnant women have too much easy diarrhea, which is unfavorable to the fetus.

[0125] After dividing the answer to 4 clauses according to the comma / date, you can calculate the similarity separately, the first answer clause "Pregnancy is not suitable for eating crabs" and the candidate reference problem has the biggest question and answer similarity, and the largest The question and answer similarity is greater than the similarity threshold, so "pregnancy is not suitable for crabs" as a whole knowledge.

[0126] If the problem of the problem answer is not included in the QQ reference, it is judged whether or not the question answers contain questions. Query is roughly divided into two, specifically refer to Table 3, a question containing questions such as "what, why, who, how long", Table 3, the first 4 lines in Table 3 are in the case of inclusion. An...

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Abstract

The invention relates to a dialogue interaction method and device, electronic equipment and a computer readable storage medium, which relate to the technical field of natural language processing, and can be applied to a scene in which an intelligent dialogue robot initiatively inserts to provide knowledge for a user. The method comprises the steps of determining to-be-determined information corresponding to a dialogue content in response to the monitored dialogue content of a current dialogue, performing knowledge verification operation on the to-be-determined information to obtain a knowledge verification result, determining an insert content corresponding to the dialogue content according to the obtained knowledge verification result, and determining an insert opportunity, and returning insert content in the current session based on the insert opportunity to perform dialogue interaction. According to the method and the device, knowledge query and verification operation can be performed according to the dialogue content in multi-person chat, the related knowledge corresponding to the dialogue content is determined, and dialogue interaction is performed in an active insertion mode.

Description

Technical field [0001] The present disclosure relates to the field of natural language processing, and in particular, a dialog interaction method, a dialog interaction, an electronic device, and a computer readable storage medium. Background technique [0002] Human-machine dialogue is a sub-direction in the field of artificial intelligence. It is to let people interact with the computer through human language (ie, natural language). At present, inquiring, chatting robots is increasingly popular, providing people with more and more help, for example, people can conduct a variety of interactions through chat robots, including weather, set alarm clock, ask knowledge, listen to jokes. They are basically awakened by specific words, such as "Xiaodai Classmates" or "Small Drama". But people often have forgotten the chat robot to help query when discussing confusion. Especially for the elderly, the ability to receive new things is weak, and the brain is gradually declining, and it is no...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F40/35G06F40/295G06K9/62G06N3/04G06N3/08
CPCG06F40/35G06F40/295G06N3/08G06N3/045G06F18/214G06F18/2415Y02D10/00
Inventor 赵凯李钊邓晓雨宋慧驹刘岩
Owner TAIKANG LIFE INSURANCE CO LTD
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