Hotel management system and method and computer equipment

A management system and management method technology, applied in the hotel management system, hotel management method and a computer equipment field, can solve the problems of increasing the workload of operators, high requirements for operators, increasing operating costs, etc., to improve customer housing experience, improve control efficiency, and reduce operating costs

Inactive Publication Date: 2021-10-01
ZHONGBO INFORMATION TECH RES INST CO LTD
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  • Description
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Problems solved by technology

[0003] However, each RCU comes from different manufacturers, so when the hotel operators connect with many manufacturers, there are the following defects: multiple systems need to be operated at the same time, which increases the workload of the operators, increases the operating costs, and the operation is complicated. Operators are demanding

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  • Hotel management system and method and computer equipment
  • Hotel management system and method and computer equipment
  • Hotel management system and method and computer equipment

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Embodiment Construction

[0045] The following will clearly and completely describe the technical solutions in the embodiments of the present invention with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are only some, not all, embodiments of the present invention. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the protection scope of the present invention.

[0046] figure 1 It is a schematic block diagram of a hotel management system in an embodiment of the present invention.

[0047] like figure 1 As shown, the hotel management system 100 includes: an intelligent control rule configuration module 1, an equipment status display module 2, an equipment operation display module 3 and a plurality of guest room intelligent controllers RCU ( figure 1 Three RCUs are shown in : the room intelligent controller RCU 4 inst...

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Abstract

The invention provides a hotel management system and method and computer equipment. The method comprises the following steps: configuring an access account and an access password for a guest room intelligent controller RCU of each manufacturer in a hotel; logging in the corresponding RCU through the access account and the access password, and obtaining an API provided by each RCU; carrying out the dynamic configuration based on all APIs through an intelligent control rule configuration module, so that the hotel management system is connected with a plurality of RCUs; calling all the RCUs every preset time to obtain on-off states and operation states of a plurality of devices in the corresponding guest rooms; and sending an instruction to the RCU in the guest room according to the on-off state or the operation state of the equipment in the guest room, so that the RCU controls the equipment. Therefore, a plurality of RCUs of different manufacturers can be integrated through the intelligent control rule configuration module, so that the integrated control of a plurality of devices in each guest room can be realized, the operation is simple, the hotel operation cost can be reduced, the control efficiency can be improved, and the customer housing experience can be improved.

Description

technical field [0001] The invention relates to the field of hotel management, in particular to a hotel management system, a hotel management method and a computer device. Background technique [0002] In order to further improve the level of hotel management, fully implement the customer experience, improve guest satisfaction, grasp the overall information, realize scientific decision-making, and provide intelligent, efficient, perfect, and high-quality humanized services for staying guests, in related technologies, usually through front-end hotel management The system PMS (Property Management System) uses computer control, communication, network and other technologies to form a dedicated network based on the room intelligent control processor RCU (Room Control Unit) in the room to control various equipment in the hotel room. [0003] However, each RCU comes from different manufacturers, so when the hotel operators connect with many manufacturers, there are the following de...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q10/06G06Q50/12
CPCG06Q10/06311G06Q50/12
Inventor 林雪王文锋孙良君
Owner ZHONGBO INFORMATION TECH RES INST CO LTD
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