Self-service machine monitoring management method

Abstract

The invention discloses a self-service machine monitoring management method which comprises the following steps: S1, a data configuration step: accessing basic information of a self-service machine; s2, an active reporting step, wherein the self-service machine application program automatically uploads state data and business data accessed to the self-service machine to a monitoring program; s3, a passive reporting step: when the active reporting step fails, the monitoring program actively collects state data and business data of the access self-service machine, and judges that the access self-service machine runs abnormally; s4, an alarm step: sending an alarm signal to the self-service machine which runs abnormally; and S5, a repairing step: repairing the self-service machine which runs abnormally according to the alarm signal. According to the invention, two modes of active acquisition and passive acquisition are set, real-time supervision of the accessed self-service machine is ensured, and related information can be acquired in time through the alarm step to repair the self-service machine which runs abnormally, so that effective management of the self-service machine is greatly improved, and normal operation of the self-service machine is ensured.

Description

technical field [0001] The invention relates to the technical field of hospital management systems, in particular to a self-service machine monitoring and management method. Background technique [0002] With the advancement of the tide of hospital information construction, the application range of self-service terminals in the hospital is becoming wider and wider, and the number and types of self-service equipment are also increasing. However, its management mode and usability are still relatively lagging behind. [0003] Since the self-service terminal in the hospital has provided patients with many basic services, such as appointment, registration, report inquiry, drug inquiry, payment and other functions. The wide application of self-service kiosks greatly reduces the time for patients to see a doctor, improves the experience of seeing a doctor, and also reduces the work pressure of the hospital window. However, the self-service kiosk application system is a combination...

AI Technical Summary

Problems solved by technology

In actual use, it is impossible to equip each self-service machine with a person who can check whether the self-service machine is running at any time, but the normal operation of the self-service machine is extremely important, so how to provide monitoring and management of the self-service machine is particularly urgent

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