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Financial application APP-based user experience perception measurement method

A measurement method and user technology, applied in the multimedia field, can solve problems such as inability to reflect user experience, lack of overall methodology, lack of perfect measurement model and indicator system, and achieve the effect of improving product user experience

Inactive Publication Date: 2022-07-22
南京星邺汇捷网络科技有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] The existing practice lacks an overall methodology, and there is no perfect measurement model and indicator system, which cannot reflect the real user experience

Method used

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  • Financial application APP-based user experience perception measurement method
  • Financial application APP-based user experience perception measurement method
  • Financial application APP-based user experience perception measurement method

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Embodiment Construction

[0030] The present invention will be described in detail below, and the technical solutions in the embodiments of the present invention will be described clearly and completely. Obviously, the described embodiments are only a part of the embodiments of the present invention, rather than all the embodiments. Based on the embodiments of the present invention, all other embodiments obtained by those of ordinary skill in the art without creative efforts shall fall within the protection scope of the present invention.

[0031] The present invention provides a user experience based on a financial application APP by improving, and the technical solution invented by the perception measurement method is:

[0032] like figure 1 As shown, a user experience perception measurement method based on a financial application APP includes the following steps:

[0033] S1. Determine the core issues: Determine the core issues by conducting research on the roles of operation and maintenance, R&D, ...

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Abstract

The invention relates to the technical field of multimedia, in particular to a financial application APP-based user experience perception measurement method, which comprises the following steps of: determining a core problem: determining the core problem by investigating roles such as operation and maintenance, research and development, business, operation and the like; constructing a measurement model and an index system: constructing the measurement model and the index system, and measuring user experience from multiple dimensions; measuring each index value: measuring a subjective index, an objective index and a process index by using a plurality of calculation methods to obtain a specific index value; insight analysis: performing problem analysis according to the measured index value, understanding the cause of occurrence, and troubleshooting; the method comprises the steps of performing iterative optimization and continuous monitoring, solving problems and preventing repeated occurrence of the problems, and comprises a whole set of methodology for completely improving the user experience, constructing a measurement model and system indexes, and determining and analyzing the problems by measuring all index values, so that the user experience perception is continuously improved.

Description

technical field [0001] The invention relates to the field of multimedia technology, in particular to a user experience perception measurement method based on a financial application APP. Background technique [0002] In terms of measuring the quality of user experience, the existing practice is to collect subjective user experience data through questionnaires and other methods, and to collect objective data through customized requirements, so as to comprehensively measure whether the product is useful or not, and analyze the use of users in a certain scenario. Is there any problem with the product. [0003] The existing practice lacks an overall methodology, a complete measurement model and indicator system, and cannot reflect the real user experience. SUMMARY OF THE INVENTION [0004] The purpose of the present invention is to provide a user experience perception measurement method based on a financial application APP, so as to solve the problems raised in the above back...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F11/30G06F11/34
CPCG06F11/302G06F11/3055G06F11/3089G06F11/3409
Inventor 胡卫兵庞海东刘树权刘强黄建彬田桂华张辉兰清
Owner 南京星邺汇捷网络科技有限公司