Search result generation method and device

A technology for search results and search information, applied in the field of search result generation methods and devices, capable of solving problems such as unsupported provision, dedicated system does not support the provision of candidate contacts, and users cannot find solutions smoothly, etc.

Pending Publication Date: 2022-07-29
AGRICULTURAL BANK OF CHINA
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] However, whether it is the search function or the user help function, for some users who cannot accurately describe their own help needs, such as colloquial expressions or typos, empty results will be returned in the search bar, resulting in users being unable to find solutions smoothly; Additionally, proprietary systems often do not support candidate contacts and do not support the provision of associated profiles

Method used

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  • Search result generation method and device
  • Search result generation method and device
  • Search result generation method and device

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Embodiment Construction

[0050] The technical solutions in the embodiments of the present application will be clearly and completely described below with reference to the drawings in the embodiments of the present application. Obviously, the described embodiments are only a part of the embodiments of the present application, but not all of the embodiments. Based on the embodiments in the present application, all other embodiments obtained by those of ordinary skill in the art without creative efforts shall fall within the protection scope of the present application.

[0051] In view of the problems existing in the prior art, the inventor of the present application has conducted in-depth research and finally proposed a method for generating search results. Next, the method for generating search results provided by the present application will be described in detail through the following embodiments.

[0052] see figure 1 , showing a schematic flowchart of the method for generating search results provid...

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PUM

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Abstract

The invention provides a search result generation method and device.The method comprises the steps that search information input by a target user is obtained; screening a data set related to the search information from a preset full data set as a candidate data set; matching the search information with historical related information, and taking a user corresponding to the matched historical related information as a candidate contact person; determining an associated data set corresponding to the search information according to the search information and a pre-established knowledge graph and standard question theme corpus; and determining a search result corresponding to the search information according to the candidate data set, the candidate contact person and the associated data set. According to the application, the search result determined based on the candidate data set, the candidate contact person and the associated data set can be returned only by inputting the search information once, and the search result is more comprehensive and better meets the use requirements of the user.

Description

technical field [0001] The present application relates to the field of computer applications, and in particular, to a method and apparatus for generating search results. Background technique [0002] There are usually some special systems in the financial market field or other fields, such as an information management system and a transaction management system in the financial market field. In the process of using the unfamiliar scenes and functions in the special system, the common problems are in the form of "how to use a certain function", "how to solve a certain problem encountered in the system", "how to use a certain function in the system". If you encounter some kind of problem, who should you contact to solve it”, etc. At this time, users can search in the dedicated system to find solutions. [0003] At present, the search function and user help function of the dedicated system are implemented independently of each other. For the search function, the search bar gen...

Claims

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Application Information

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IPC IPC(8): G06F16/33G06F16/332G06F16/36
CPCG06F16/3329G06F16/3331G06F16/367
Inventor 李田雨吴旭
Owner AGRICULTURAL BANK OF CHINA
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