Systems and methods that determine intent of data and respond to the data based on the intent

Abstract

The present invention relates to systems and methods for determining the intent of received data (eg, email, voice, graphics, . . . ) and responding to the data based on the intent. The present systems and methods employ various combinations of features based on shallow and deep language analysis (eg, semantics and syntax) to yield very high accuracy. The systems and methods analyze and categorize the received data for data that may include intent. This data can be further refined by extracting features related to intent. Features can be used by classifiers to determine intent. If the intent justifies the response, the data is further scrutinized and reformulated to generate a description indicative of that intent. Re-expressing and including representing features in a logical form, transforming that form and generating an intent description that can be visually and / or audibly presented to a user.

Description

[0001] References to related applications

[0002] This application claims the U.S. provisional application titled "SYSTEMS AND METHODS FOR DETERMING, INFERRING OR PREDICTING INTENT OF AN ITEM HAVING CONTENT," filed March 1, 2004 The priority of patent application Serial No. 60 / 549,075, which is hereby incorporated by reference in its entirety. technical field

[0003] The present invention relates generally to computer systems, and more particularly to systems and methods for receiving one or more sets of data, analyzing the data to determine a corresponding intent, and performing an action based on the intent. Background technique

[0004] With the growth of computer and information systems and related network technologies such as wireless and Internet communications, increasing electronic information is communicated, transmitted and then processed by users and / or systems. As an example, electronic mail programs have become popular applications among computer users for ge...

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