Cash dispensing automated banking machine diagostic system and method

An automatic banking machine and cash technology, which is applied to complete banking systems, complete banking systems, instruments, etc., can solve problems such as diagnostic testing methods and performance delays of transaction function devices

Inactive Publication Date: 2007-06-27
DIEBOLD NIXDORF
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

The inability to perform low-level diagnostic tests, and wide variations in the methodology and performance of vendor-developed transaction function device diagnostic test methods can cause significant delays in diagnosing and resolving these failures

Method used

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  • Cash dispensing automated banking machine diagostic system and method
  • Cash dispensing automated banking machine diagostic system and method
  • Cash dispensing automated banking machine diagostic system and method

Examples

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Embodiment Construction

[0070] Referring now to the drawings, and in particular to FIG. 1 , there is shown an exemplary embodiment of an automated banking machine generally indicated at 10 . In the exemplary embodiment, automated banking machine 10 is a drive up ATM (drive up ATM), however, the features described and claimed herein are not limited to this type of ATM. The exemplary ATM includes a housing 12 . The housing 12 includes an upper housing region 14 and a secure box portion 16 in a lower portion of the housing. Access to the box portion 16 is controlled by a box door 18 which, when not locked by authorized personnel in the manner described later, can provide access to the interior of the box area.

[0071] The exemplary ATM 10 also includes a first tray portion 20 and a second tray portion 22 . As will be described later, each tank section is movably mounted relative to an enclosure which, in the exemplary embodiment, facilitates maintenance.

[0072] The ATM includes a user interface, i...

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PUM

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Abstract

An automated banking machine (10) includes a cash dispenser (54). Servicing the machine is facilitated through use of a portable diagnostic article (98) which enables the controller to access diagnostic data stored in memory and which provides data indicative of the significance of the diagnostic data. A portable article of computer readable and writable media (314) is also operative to cause the computer to gather data concerning the banking machine and record it on the media through a drive (312). The data gathered is then analyzed by a separate analysis computer (324).

Description

technical field [0001] The present invention relates to automated banking machines. More particularly, the present invention relates to automated banking machine devices, systems and methods that provide improved reliability and maintainability. Background technique [0002] Automated banking machines are well known. A common type of automated banking machine used by consumers is an automated teller machine ("ATM"). ATMs enable consumers to perform banking transactions. Examples of banking transactions commonly accomplished using an ATM may include cash dispensing, deposits, transfers between accounts, bill payments, check cashing, cash receipts, purchase of money orders, purchase of stamps, purchase of tickets, purchase of phone cards, and account balance inquiries. The types of banking transactions that a user can complete at an ATM depend on the specific banking machine, the system to which the machine is connected, and the programming of the machine by the entity resp...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G07F19/00
Inventor 马克·施拉巴赫詹姆斯·米克戴蒙·J·布莱克福德罗伯特·W·巴尼特约瑟夫·P·纽曼保罗·默西纳史蒂文·谢普利格伦达·格里斯沃尔德克里斯蒂安·莫奥罗尼克·比利特
Owner DIEBOLD NIXDORF
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