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Routing instant messages using configurable, pluggable delivery managers

a technology of pluggable delivery manager and instant messaging, applied in the field of instant messaging, can solve problems such as messages not reaching

Inactive Publication Date: 2002-11-28
IBM CORP
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Benefits of technology

[0009] In an aspect of the present invention, an instant message delivery environment is provided, which integrates multiple protocols and notification services to provide a more robust, intelligent technique of synchronous communication.

Problems solved by technology

Although instant messaging is a common practice, frequently there are situations in which the message does not reach the intended recipient.

Method used

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  • Routing instant messages using configurable, pluggable delivery managers
  • Routing instant messages using configurable, pluggable delivery managers
  • Routing instant messages using configurable, pluggable delivery managers

Examples

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Embodiment Construction

[0020] In accordance with an aspect of the present invention, a messaging environment is provided, in which delivery managers (i.e., routing logic modules) are plugged in, dynamically configured at run-time, and used to control the routing of instant messages from users to intended recipients (e.g., other users). The delivery managers determine and apply delivery policies, which are based on user configurations, currently available delivery mechanisms, and the configuration of the delivery managers, to route the messages.

[0021] One embodiment of a computing environment incorporating and using aspects of the present invention is depicted in FIG. 1. As depicted in FIG. 1, a computing environment 100 includes, for instance, at least one computing unit 102 coupled to at least one computing unit 104 via a connection 106. Each computing unit includes, for example, a personal computer, a workstation, a laptop computer, or any other type of computer. As one example, each unit is a personal ...

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PUM

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Abstract

Configurable, pluggable delivery managers are responsible for routing instant messages to intended recipients. A delivery manager is selected for a particular message, and that delivery manager defines, at runtime, a delivery policy to be used to route the instant message to an intended recipient of the message. The delivery policy is based upon a configuration of the delivery manager, a user configuration of the intended recipient, and one or more available delivery mechanisms. The delivery manager routes the instant message using the delivery policy.

Description

TECHNICAL FIELD[0001] This invention relates, in general, to instant messaging, and in particular, to providing a messaging environment in which configurable, pluggable delivery managers are used to route instant messages to intended recipients.BACKGROUND OF THE INVENTION[0002] In today's communication environments, instant messaging is common place. Users send messages to one or more intended recipients and expect that those messages will be delivered substantially instantly. Various mechanisms are used for instant messaging, including one or more instant messaging protocols, such as the SameTime protocol offered by International Business Machines Corporation or Instant Messenger offered by AOL. Other techniques are also used to send instant messages, such as pager gateways.[0003] Although instant messaging is a common practice, frequently there are situations in which the message does not reach the intended recipient. For example, the messaging protocol is down or the intended rec...

Claims

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Application Information

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IPC IPC(8): H04L12/24H04L12/58G06F13/00H04L29/06H04L29/08
CPCH04L29/06H04L41/00H04L51/04H04L51/14H04L67/327H04L69/329H04L67/24H04L51/214H04L67/54H04L67/63H04L9/40
Inventor MATSA, MOSHE M.QUIAOT, JULIUS Q.VINCENT, CHRISTOPHER R.
Owner IBM CORP
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