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Radio visitor service sight seeing guide system and its use method

A wireless and customer service technology, applied in the direction of transmission system, digital transmission system, radio/inductive link selection arrangement, etc., can solve the problem of tourists' lack of autonomy, affecting tourists, and the inability to integrate wireless personal guides, wireless group guides and Wireless dedicated service and other issues

Inactive Publication Date: 2007-09-19
舜远科技股份有限公司
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  • Abstract
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Problems solved by technology

[0009] At present, in terms of group tours, the guides use the method of loud public or small bees to conduct group tours, which not only affects other tourists who have not joined the tour, but also causes the tourists who take the group tour to have no autonomy (cannot listen to the explanation or propose too many details, etc.)
[0010] It can be seen from the above that the above-mentioned known wired or wireless customer service guide system and its use method obviously have the disadvantages of being unable to integrate wireless personal guide, wireless group guide and wireless personal service in actual use, and it needs to be solved. to improve

Method used

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  • Radio visitor service sight seeing guide system and its use method
  • Radio visitor service sight seeing guide system and its use method
  • Radio visitor service sight seeing guide system and its use method

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Embodiment Construction

[0034] Please refer to FIG. 1 , which is a schematic diagram of the wireless customer service navigation system of the present invention. As can be seen from the figure, the present invention provides a wireless customer service navigation system, including: an exchange module 1 , a customer service module 10 , a data processing module 20 , at least one wireless communication device 3 and a navigation phone setting module 40 .

[0035] Wherein, the switching module 1 is a switchboard, and the switching module 1 has an internal line terminal 11 and an external line terminal 12, the internal line terminal 11 is used to connect to a plurality of internal line telephones 14, and the external line terminal 12 passes through the public switched telephone network 100 (Public Switched Telephone Network, referred to as PSTN), to connect to a plurality of outside telephone sets 15, wherein the PSTN refers to a general traditional telephone switching system, which is a telephone system th...

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Abstract

This invention relates to a wireless service tour-guide system and its usage, which utilizes wireless devices, a data process module, a customer service module, an exchange module and a tour-guide phone set module and a transmission unit to break through the shortcomings of the traditional individual or group tour guide systems to integrate the wireless individual, group and wireless special person service.

Description

technical field [0001] The present invention relates to a wireless customer service guide system and its use method, especially a wireless communication device, a data processing module, a customer service module, an exchange module and a guide phone setting module, and a transmission unit (such as a base station) Cooperate with local area network) to integrate the wireless customer service guide system of wireless personal guide, wireless group guide and wireless personal service and its usage method. Background technique [0002] Generally known museums, exhibition halls and other places often need to introduce or explain the display items to visitors through multimedia audio and video. At present, the audio guide methods include: [0003] 1. For personal tours: [0004] 1. Press the corresponding voice device of the exhibition item in the museum to listen to the introduction of the exhibition item. However, the audio device is limited by the use of space (only a few peo...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): H04Q7/20H04L12/00H04L29/08H04L12/28
Inventor 邱垂源
Owner 舜远科技股份有限公司
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