Method and system for guaranteeing dynamic service quality

Abstract

The invention provides a method and a system for dynamic service quality guarantee. The method comprises the following steps that: a user request with session identification is received; the user request is decomposed into a service request with the session identification and an SLA / QoS request with the session identification; and the service request is executed according to the SLA / QoS request, and the service is delivered. The system comprises the following modules that: a service analysis module is used to receive the user request with the session identification and decompose the user request into the service request with the session identification and the SLA / QoS request with the session identification; and a service logic control module is used to execute the service request according to the SLA / QoS request and deliver the service. With the method and the system, an operator can also allow a user to select the service quality of the service while the operator provides the user with service list selection, the system can monitor the service quality of the selected current service by the user, thereby meeting the service requirement of the user and synchronously bringing higheruser experience.

Description

technical field [0001] The present invention relates to a method and system for dynamic service quality guarantee, more specifically, relates to a service quality method and system that allow users to select service quality while selecting services. Background technique [0002] With the continuous development of the telecommunication industry, various new types of services are constantly emerging to meet the needs of users in various aspects such as communication, learning, and entertainment. However, the user's demand for services is not only reflected in the diversity of services, but also has higher and higher requirements for service quality. Therefore, service providers and developers need continuous research and practice to promote various Advances in technology provide users with various types of guarantees to meet users' needs for service quality. At the level of technical implementation of quality of service, there are usually two types of technologies, one is qua...

AI Technical Summary

Problems solved by technology

[0005] Since the user selects the service through the Portal, the selected SLA / QoS requirements are directly transmitted to the SDS, but not to the SLAM system. In this way, the SLAM system will not be able to monitor the service quality requirements selected by the user; in addition, the SDS needs to set Identify the processing mechanism of SLA / QoS requirements, and SLA / QoS requirements change according to the needs of the market and marketing, so the processing mechanism of the above SDS also needs to be changed, which will bring relatively large troubles to service providers

In addition, when the user selects a service through the Portal, if the service entry contains specific SLA / QoS-related information, the SDS will provide the actual SLA to the SLAM system according to the actual service delivery process during the process of providing the service to the user. / QoS report, the actual SLA / QoS report may conflict with the SLA / QoS index set by the user when ordering services, resulting in violations or exceptions, causing troubles to users, such as: users require The higher SLA / QoS index is recorded in the SLAM system. When the user orders a program, he only needs the video with general quality of service, and in the process of playing the program, the SDS The actual SLA / QoS will be reported to the SLAM system, so the actual SLA / QoS will not meet the SLA / QoS index registered in the SLAM system

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