Scheduling group calling method and system

Abstract

The invention relates to a scheduling group calling method for scheduling group calling among a plurality of switches. A transparent passage for interacting scheduling group calling information is arranged between a switch initialing a call and an adjacent switch, scheduling seats of the switch initialing a call and the adjacent switch have the same scheduling group number, one switch initiates acall to a corresponding scheduling seat and sends scheduling group calling information to the adjacent switch when receiving a scheduling group calling request message of a user, and the adjacent switch receives the scheduling group calling information and respectively initiates calls to the corresponding scheduling seats. When one switch fails, the user can call the corresponding scheduling seatthrough the switch adjacent to the failed switch, and the scheduling group number of the scheduling seat is identical to the scheduling group number of the scheduling seat corresponding to the failedswitch. The scheduling group calling method of the invention has the advantages of high reliability for scheduling group calling. The invention also discloses a scheduling group calling system.

Description

technical field [0001] The present invention relates to the technical field of communication, in particular to a dispatching group call method and system. Background technique [0002] Dispatching group call means that different terminal devices (such as ordinary phones or smart phones) can be logically defined as a dispatching group, and a dispatching group number is provided externally. When the dispatching group number is called, the members in the group ring at the same time. After one member answers, other members stop ringing, and members of the same group can share the status, including idle status, talking status, fault status, etc. [0003] Dispatching group communication effectively solves the problem of single-point device failure of dispatching agents, and ensures that other agents can make calls normally in the event of a device failure of a certain agent, thereby ensuring high reliability of dispatching group calls. Therefore, dispatching group communication i...

AI Technical Summary

Problems solved by technology

[0004] However, the dispatching group call method and system of the prior art only improves the reliability of the node equipment (dispatch seat), and the reliability of the central point equipment (switch) is not improved, thus the operational reliability of the entire dispatching system cannot be improved.

When the switch configured with the dispatching group fails, or when a power outage, earthquake or other disaster occurs in the location where the switch is located, all agents will not be able to work and cannot call the dispatching group number corresponding to the faulty switch, resulting in interruption of the dispatching group communication

Therefore the reliability of the dispatching group calling system of prior art is relatively poor

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