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Method and system for positioning fault of abnormal broadcast of unicast programs

A technology for abnormal playback and faults, applied in the field of wireless communication technology systems, can solve problems such as no overall fault location process, and achieve the effect of small changes and convenient deployment

Active Publication Date: 2015-06-10
深圳市中兴通讯技术服务有限责任公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0012] The above-mentioned multicast protocol detection, QOS file analysis, and terminal-side network-side quality analysis are all partial fault location methods and methods. After determining the approximate fault point, further specific fault analysis and location are performed, and there is no overall fault location. process

Method used

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  • Method and system for positioning fault of abnormal broadcast of unicast programs
  • Method and system for positioning fault of abnormal broadcast of unicast programs

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Embodiment Construction

[0040] Such as figure 1 As shown, the methods for locating the fault of the abnormal playback of unicast programs include:

[0041] Step 101, when the user's unicast program is playing abnormally, determine the export media index data of the media server where the program is located.

[0042] Unicast programs include unicast live broadcast, on-demand, playback, and time-shifted media services carried in unicast mode.

[0043] The discovery of unicast program faults can be reported by the end user, that is, the user reports the fault, or the operation and maintenance personnel find that the user's corresponding experience index is abnormal through the monitoring system.

[0044] When the user's unicast program plays abnormally, the basic information of the faulty program can be determined. The basic information of the faulty program includes: faulty program name, faulty user account, related STB equipment information, faulty program name watched by the user, fault occurrence ...

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Abstract

Disclosed are a method and a system for positioning fault of abnormal broadcast of unicast programs, the method comprises the following steps: when the broadcast of a unicast program of a user appears abnormal, identify export media indicator data of the media server of the program, and determine whether the media server has fault or the media files on the media server have fault according to the export media indicator data. The present invention can realize overall fault positioning.

Description

technical field [0001] The invention relates to a wireless communication technology system, in particular to a method and a system for locating faults when unicast programs are played abnormally. Background technique [0002] On January 13, 2010, the executive meeting of the State Council decided to accelerate the integration of the telecommunications network, the radio and television network and the Internet. The meeting proposed that from 2010 to 2012, the two-way entry pilot project of radio and television and telecommunications services should be carried out, and the business scope of telecommunications entering radio and television was clarified. This means that telecom companies will not only serve as transmission channels for radio and television programs, how to skillfully integrate external information resources and even independently produce information content and accelerate the control of scarce content resources is the key to their competitiveness. [0003] Bec...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): H04L12/24H04L12/18H04N5/445
CPCH04N21/6408H04N21/6473
Inventor 耿国庆
Owner 深圳市中兴通讯技术服务有限责任公司