An incoming call pop-up screen system and its implementation method in converged communication

Abstract

The invention discloses an incoming call pop-up screen system and its implementation method in converged communication, including NC equipment and a PSTN local exchange. The NC equipment is connected to the PSTN local exchange through a PRA relay and an SS7 relay, wherein the SS7 The relay is the active relay, the PRA relay is the backup relay, and the NC device also carries an IAD through the SIP protocol, and the IAD carries local users; the NC device includes an IPPBX, and one end of the IPPBX Connect several terminals, and the other end is connected to the console through the socket. The invention provides the function of an electric pop-up screen. When other people call the reserved user, detailed information such as the calling number of the calling party and the communication record with the calling party can be displayed at the first time, and the communication information can be memorized. Really know the person without hearing the voice.

Description

[0001] technical field [0002] The invention relates to an application of integrated communication, in particular to an incoming call pop-up system and an implementation method in integrated communication. Background technique [0003] Traditional enterprise communication includes: telephone, relying on the PSTN telephone service provided by the operator to realize basic voice services; fax, also relying on the PSTN network provided by the operator, so that the information can be confirmed by both parties and has non-repudiation; voice message , through the phone with the message function, the missed calls are recorded to avoid the omission of information; the short message, relying on the network of the wireless operator, sends a small amount of non-real-time information; the instant message, through the Internet or the internal IP network of the enterprise, uses the third party instant Communication software for non-real-time communication. However, these communication s...

AI Technical Summary

Problems solved by technology

However, these communication systems are independent and irrelevant to each other, making it difficult for enterprises to manage, and it is easy to cause repeated investment in construction

In addition, the functions implemented by each communication system are different, and the terminals used are also different. Employees need to switch back and forth between various communication systems. The more communication means, the more efficiency is lost in the switching process

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