Intelligent repair reporting method and system

An intelligent and maintenance personnel technology, applied in the field of intelligent repair method and system, can solve the problems of being unable to meet the needs of repair management to deal with various types of faults, providing cumbersome location information, etc.

Inactive Publication Date: 2014-12-03
HEART TOUCH WUHAN CULTURE MEDIA
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

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Problems solved by technology

[0005] Therefore, the existing fault reporting method is extremely cumbersome to provide location inform

Method used

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  • Intelligent repair reporting method and system
  • Intelligent repair reporting method and system
  • Intelligent repair reporting method and system

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Embodiment Construction

[0028] In order to have a clearer understanding of the technical features, purposes and effects of the present invention, the specific embodiments of the present invention will now be described in detail with reference to the accompanying drawings. invention without any limitation.

[0029] figure 1 An intelligent repair method is provided for the embodiment of the present invention, and the method can be applied to a PC or an embedded computing device. The intelligent repair method can be applied to various fields such as campus dormitory repair and community property repair.

[0030] like figure 1 As shown, the method may include the following steps:

[0031] S1. Receive the failure type information provided by the maintenance personnel.

[0032] The failure type information may include what kind of facility has the problem, where the facility has the problem, etc., such as a broken board on a bed, or a broken water heater power supply.

[0033] Optionally, an electroni...

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PUM

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Abstract

The invention discloses an intelligent repair reporting method. The method comprises a first step of receiving fault type information provided by repair reporting people; a second step of automatically judging the building location of the fault, judging the type of the fault type information, and selecting an insider maintenance mode or an outsider maintenance mode according to the type of the fault type information; a third step of processing the fault according to the selected maintenance mode; and a fourth step of receiving confirming information of a fault processing result, and updating the process state of repair reporting information of the fault. Through adoption of the method, the requirement of repair reporting management on processing multiple types of faults can be met. The invention also discloses an intelligent repair reporting system.

Description

[0001] technical field [0002] The invention relates to a fault repairing technology, in particular to an intelligent repairing method and system. Background technique [0003] The existing fault repair method can realize the priority of the repair fault according to the classification of the fault, and arrange internal maintenance personnel to deal with it according to the priority. [0004] However, the existing repair method needs to provide detailed address information when reporting for repair, such as building number, floor number and other information, and the property management personnel arrange maintenance personnel to deal with it after determining the specific location of the fault. Therefore, the existing method for repairing is cumbersome to provide location information when reporting for repairing. And with the improvement of the living environment, most households will install electrical equipment such as air conditioners and water heaters. Therefore, fo...

Claims

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Application Information

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IPC IPC(8): G06Q10/06
Inventor 王绪松郑逸枫阎江
Owner HEART TOUCH WUHAN CULTURE MEDIA
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