Information processing method and device of service terminal

An information processing method and service terminal technology, applied in the field of power supply service, can solve the problems of scattered related indicators and inability to form a unified and effective management method.

Inactive Publication Date: 2014-12-10
STATE GRID CORP OF CHINA +2
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

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Problems solved by technology

[0004] The embodiment of the present invention provides an information processing method and device for a service terminal, so as to at least solve the t

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  • Information processing method and device of service terminal
  • Information processing method and device of service terminal
  • Information processing method and device of service terminal

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Embodiment 1

[0016] According to an embodiment of the present invention, an information processing method of a service terminal is provided, figure 1 is a flow chart of an information processing method for a service terminal according to an embodiment of the present invention, such as figure 1 The method shown includes the following steps:

[0017] Step S10: collect the operation index of each independent electric power business office, and the operation index is a set of operation data corresponding to each independent electric power business office.

[0018] Step S12: collect the collection index of each payment channel, and the collection index is a set of payment data corresponding to each payment channel.

[0019] Step S14: Calculate the overall business index according to the respective operating data of each independent electric power business hall, wherein the operating data of each electric power business hall includes: the business volume of each electric power business hall wit...

Embodiment 2

[0049] According to an embodiment of the present invention, there is also provided an information processing device for a service terminal implementing the above method, such as image 3 As shown, the device may include: a first data collection module 20 , a second data collection module 22 , a calculation module 24 , a processing module 26 , and a display module 28 .

[0050] Wherein the first data collection module 20: used to collect the operating indicators of each independent electric power business hall, the operating index is a group of operating data corresponding to each independent electric power business hall;

[0051] Wherein the second data collection module 22: used to collect the collection index of each payment channel, the collection index is a set of payment data corresponding to each payment channel;

[0052] The calculation module 24 is used to calculate the overall business index according to the respective operating data of each of the independent electri...

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Abstract

The invention discloses an information processing method and device of a service terminal. The information processing method comprises collecting operating indicators of every independent electric power business hall, wherein the operating indicators are a group of operating data which are corresponding to every independent electric power business hall; collecting collection indicators of every payment channel, wherein the collection indicators are a group of collection data which are corresponding to every payment channel; obtaining the integral business indicator through calculation according to the respective operating data of the independent electric power business halls; establishing an analysis model according to the operating indicators of every independent electric power business hall, the collection indicators of every payment channel and the integral business indicator; displaying the analysis model. According to the information processing method and device of the service terminal, the technical problem that a unified and effective management mode cannot be formed due to the fact that related indicators are dispersed between systems is solved.

Description

technical field [0001] The present invention relates to the field of power supply services, in particular to an information processing method and device for a service terminal. Background technique [0002] With the initial formation of the ten-minute payment circle, the payment business volume is increasing year by year, and the real-time analysis data is also increasing day by day. The relevant indicators of the various sub-systems of the operation monitoring center involving payment channels, human, financial and material aspects are relatively scattered, and no unified and effective system has been formed. The management method of the service channel has not established a scientific and systematic analysis model for monitoring and analysis, resulting in the need to invest more manpower and material resources and more time consumption, and cannot timely understand the status quo and problems of the service channel, and it is difficult to assist the power company in the imp...

Claims

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Application Information

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IPC IPC(8): G06Q50/06
Inventor 魏永瑜何松周群星刘世良苏蔚马惠萍丹乾李璇孙军芳黄福亮
Owner STATE GRID CORP OF CHINA
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