Power distribution network reconstruction demand model building method based on customer demands

Abstract

The invention relates to a power distribution network reconstruction demand model building implementation method based on customer demands. The method comprises the steps that firstly, data acquisition is performed; secondly, an automatic rating model is built, wherein index constructing, weight determining and score mapping are sequentially performed; thirdly, reconstruction demand rating is performed, wherein characteristic data of a target region are extracted, the characteristic data are automatically calculated and scores are obtained on the basis of the automatic rating model, interval division is performed on the scores, then the level of the corresponding transformer district reconstruction demand is obtained, the characteristic data comprise transformer districts, 95598 work orders and marketing archives; fourthly, rating outputting is performed, wherein the transformer district reconstruction demand rating result is stored in a corresponding database for query; fifthly, the rating result applied to work of a power supply customer service center and an electric power operation and maintenance department. According to the power distribution network reconstruction demand model building implementation method based on the customer demands, distribution network transformer districts in which service hidden hazards exist can be specially focused; accordingly, capital investment of distribution network reconstruction is guided, the service hidden hazards are eliminated in time, the customer complaint rate is decreased, and the customer satisfaction degree is improved.

Description

technical field [0001] The invention relates to the field of power distribution network transformation requirements, in particular to a method for realizing the construction of a power distribution network transformation demand model based on customer demands. Background technique [0002] With the gradual establishment of the customer-oriented concept in the production and service work of electric power enterprises, the satisfaction of electricity customers has been paid more and more attention by enterprise managers. On the one hand, the investment in distribution network construction continues to increase every year, the level of safe operation of the power grid continues to improve, and the reliability of power supply is increasingly guaranteed; but on the other hand, the demand for electricity from customers is also increasing, and there are still frequent power outages and Due to the problem of low voltage, customers' new installations and capacity expansion are someti...

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Problems solved by technology

[0003] At present, when the power grid operation and maintenance department arranges the operation and maintenance of the distribution network, it mainly formulates the investment plan of the distribution network from the aspects of the equipment status and operating life of the distribution network. Demand for distribution network transformation projects, which leads to customer complaints, resulting in a decline in customer satisfaction

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