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Method and device for dynamically distributing MCP (Management Connection Proxies)

A technology for dynamic allocation and allocation of requests, applied in the direction of subscriber special services, etc., can solve the problem of uneven allocation of MCP connections, and achieve the effect of improving resource utilization and solving uneven allocation.

Inactive Publication Date: 2016-06-15
CHINA MOBILE GROUP JIANGSU
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0007] In view of this, the embodiments of the present invention expect to provide a method and device for dynamically allocating MCP, which can effectively solve the problem of uneven allocation of MCP connections, thereby improving the utilization rate of MCP resources

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  • Method and device for dynamically distributing MCP (Management Connection Proxies)
  • Method and device for dynamically distributing MCP (Management Connection Proxies)
  • Method and device for dynamically distributing MCP (Management Connection Proxies)

Examples

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Embodiment 1

[0058] figure 2 Schematic diagram of the implementation process of the method for dynamically allocating MCP in the embodiment of the present invention Figure 1 ,Such as figure 2 As shown, the method for dynamically allocating MCP in the embodiment of the present invention includes:

[0059] Step S101: receiving the agent's allocation request to the MCP;

[0060] Specifically, the connection management module in the device for dynamically allocating the MCP receives the agent's allocation request for the MCP.

[0061] In the embodiment of the present invention, the agent connection pool is used to realize the effective management of the agent's connection request. In this way, the IP address of each agent is no longer directly connected to the set MCP, but is dynamically assigned in the device of the MCP. The connection management module of the system receives each agent's allocation request to the MCP, and puts the request into the agent connection pool, thereby realizing...

Embodiment 2

[0080] Figure 5 Schematic diagram of the implementation process of the method for dynamically allocating MCP in the embodiment of the present invention Figure II ,Such as Figure 5 As shown, the method for dynamically allocating MCP in the embodiment of the present invention includes:

[0081] Step S101: receiving the agent's allocation request to the MCP;

[0082] Step S102: determining among all MCPs the target MCP that meets the preset conditions;

[0083] Step S103: returning the address of the target MCP to the agent, so that the agent accesses the target MCP according to the address of the target MCP;

[0084] Steps S101 to S103 in Embodiment 2 of the present invention may refer to Steps S101 to S103 in Embodiment 1 respectively. To save space, details are not repeated here.

[0085] Step S201: Detect the state of the target MCP;

[0086] Specifically, such as Figure 6 As shown, the device for dynamically allocating MCP detects the state of the target MCP, inclu...

Embodiment 3

[0102] Figure 7 A schematic diagram of the composition and structure of the device for dynamically allocating MCP according to the embodiment of the present invention, such as Figure 7 As shown, the apparatus for dynamically allocating MCP in the embodiment of the present invention includes a connection management module 71 and a determination module 72; wherein,

[0103] The connection management module 71 is configured to receive an agent's allocation request for an MCP; return the address of the target MCP to the agent, so that the agent accesses the target MCP according to the address.

[0104] The determining module 72 is configured to determine a target MCP meeting preset conditions among all MCPs.

[0105] In one embodiment, as Figure 7 As shown, the determination module 72 includes a state detection module 721 and a load calculation module 722; wherein,

[0106] The state detection module 721 is used to screen out MCPs in a normal state from all MCPs to form a li...

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Abstract

The embodiment of the invention discloses a method and a device for dynamically distributing MCP (Management Connection Proxies). The method comprises the steps of receiving a distribution request for the MCP from a seat; determining a target MCP meeting with a preset condition from all the MCP; and returning the address of the target MCP to the seat to enable the seat to access the target MCP based on the address of the target MCP.

Description

technical field [0001] The present invention relates to computer telecommunications integration (CTI, ComputerTelecommunicationIntegration) technology, in particular to a method and device for dynamically allocating Management Connection Proxy Server (MCP, ManagementConnectionProxyServer). Background technique [0002] CTI technology is developed from the traditional computer telephony integration technology. The CTI technology spans the two fields of computer technology and telecommunications technology, and mainly provides the following typical services: message system based on customer terminal equipment (CPE, Customer Premise Equipment), interactive voice Answering, call center system, value-added service, IP phone, etc. Among them, the core component of the CTI call center system is the call center server (CCS, CallCenterServer). CCS is mainly responsible for telephone control; Agents need to be connected to CCS to work normally. However, there are as many as thousand...

Claims

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Application Information

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IPC IPC(8): H04M3/50
Inventor 马晓明徐朋朋王鑫臧紫文陈劼杨谦顾骧
Owner CHINA MOBILE GROUP JIANGSU
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