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Method and equipment for providing rapid conversation information

A message and fast technology, applied in the field of communication, can solve the problems of inconvenient repeated input, affect the efficiency of user communication, affect the user experience, etc., and achieve the effect of improving efficiency

Inactive Publication Date: 2016-07-06
ALIBABA GRP HLDG LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

Especially in the current era when mobile transactions are becoming more and more mainstream, due to the different operation methods between mobile phones and PCs, it is very inconvenient to repeatedly input different transaction objects / processes on mobile phones, which greatly affects the communication efficiency of users, and Seriously affect the user experience

Method used

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  • Method and equipment for providing rapid conversation information
  • Method and equipment for providing rapid conversation information
  • Method and equipment for providing rapid conversation information

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Embodiment Construction

[0033] As mentioned in the background technology, in order to allow users to quickly initiate communication with the other party in the conversation at each stage of the transaction, the embodiment of the present application determines the current conversation stage when presenting the shortcut message of the current conversation to the current user, and accordingly sends The user returns the shortcut message corresponding to its identity and session stage, so that the user can quickly communicate with the other party during communication, and eliminates the inconvenience of communication caused by the inconvenience of input and repeated input.

[0034] like figure 1 As shown, it is a schematic flowchart of a method for providing conversation shortcut messages proposed by the embodiment of the present application. The method takes the client as the starting point and elaborates in detail how to provide users with corresponding shortcut messages and send messages according to th...

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Abstract

The embodiment of the application discloses a method for providing rapid conversation information, wherein when the rapid information of a current conversation is displayed to a current user, an identity label of the user and an identity label of an object user of the conversation are determined; after order information corresponding to the identity labels or commodity information corresponding to the conversation are obtained, a conversation stage of the conversation is determined according to acquired results and the identity labels; and finally, the rapid information corresponding to the identity labels and the conversation stage is returned to the user. In this way, the information sent to the object user of the conversation is provided for the user initiatively according to relevant information or a state of the current conversation of the user, so that communication efficiency of both parties of the conversation is increased, and the users use experience is improved.

Description

technical field [0001] The embodiment of the present application relates to the field of communication technologies, and in particular to a method for providing conversation shortcut messages. The embodiment of the present application also relates to a client device and a server device. Background technique [0002] With the vigorous development of network technology and e-commerce, Instant Messaging (IM) has gradually become an important tool for users to conduct online transactions / e-commerce. Users and users / merchants use this tool to communicate on various transaction contents or solve various commodity problems. By sending instant messages, buyers and sellers can immediately communicate with each other to understand the transaction details. [0003] In the process of implementing the application of the embodiment of this application, the inventor found that when the user conducts transactions with different transaction parties through IM, a large part of the communica...

Claims

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Application Information

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IPC IPC(8): G06F17/30G06Q30/00
CPCG06Q30/0633G06Q30/016G06F40/274G06F40/35
Inventor 黄玉坤
Owner ALIBABA GRP HLDG LTD
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