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Household appliance maintenance method and platform based on household appliance maintenance public account

A technology of official accounts and home appliances, which is applied in the direction of instruments, data processing applications, calculations, etc., can solve the problems of inconvenient use, unfavorable maintenance and use of home appliances, etc., and achieve the effect of flexible operation mode

Inactive Publication Date: 2016-11-09
LEADER TECH KUNSHAN DIGITAL TECH
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0002] At present, the maintenance sheets for household appliances are generally placed in the special packaging bags of the packaging boxes for household appliances. If the maintenance sheets for household appliances are lost in the future, they will not be used for maintenance and use of the appliances, which will cause inconvenience in use.

Method used

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  • Household appliance maintenance method and platform based on household appliance maintenance public account
  • Household appliance maintenance method and platform based on household appliance maintenance public account

Examples

Experimental program
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Effect test

Embodiment Construction

[0034] Such as figure 1 As shown, the present invention provides a method for home appliance maintenance based on the home appliance maintenance official account, including the following steps:

[0035] Step 1. When a home appliance breaks down, the home appliance repairer selects the model of the failed home appliance in the home appliance repair public account, fills in the home appliance breakdown repair form, and sends the home appliance repair request with the home appliance breakdown repair form to Appliance repair server.

[0036] Wherein, in step 1, the following sub-steps are included:

[0037] Step 11. The home appliance repairer obtains the home appliance repair official account by reading the QR code on the purchased home appliance and the home appliance repair official account;

[0038] Step 12. Fill in the home appliance maintenance form in the home appliance maintenance public account to generate a home appliance maintenance request, and send the home applianc...

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Abstract

The invention provides a household appliance maintenance method based on a household appliance maintenance public account. The method comprises the following steps: filling a household appliance fault maintenance order in the household appliance maintenance public account, and transmitting the filled maintenance order to a household appliance maintenance server; positioning a maintenance address in a household appliance maintenance request, and sending a searched household appliance maintainer to a household appliance maintenance reporter; the household appliance maintenance reporter sending a household appliance maintainer confirmation instruction to the household appliance maintenance server; sending a household appliance maintenance two-dimension code with the household appliance fault maintenance order to the household appliance maintainer; and after maintenance, the household appliance maintenance reporter identifying the household appliance maintenance two-dimension code, sending a household appliance maintenance confirmation instruction to the household appliance maintenance server, paying the maintenance cost and evaluating the household appliance maintainer. A platform using the method above comprises a household appliance maintenance reporter terminal, the household appliance maintenance public account, the household appliance maintenance server and the household appliance maintainer. The household appliance fault maintenance order is sent through operation of the household appliance maintenance public account, and the operation mode is more convenient and flexible.

Description

technical field [0001] The invention relates to a home appliance repair method, in particular to a home appliance repair method and platform based on a home appliance repair official account. Background technique [0002] At present, the home appliance maintenance sheet is generally placed in a special packaging bag of the home appliance packaging box. If the home appliance maintenance sheet is lost in the future, the home appliance will not be used for maintenance, which will cause inconvenience in use. Contents of the invention [0003] In view of the deficiencies in the above problems, the present invention provides a method of operating the home appliance maintenance public account to send a home appliance fault maintenance order to the home appliance maintenance server. The operation mode is more convenient and flexible based on the home appliance maintenance public account A method and a platform for repairing home appliances. [0004] In order to achieve the above ...

Claims

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Application Information

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IPC IPC(8): G06Q50/10
CPCG06Q50/10
Inventor 姚为万宏宇
Owner LEADER TECH KUNSHAN DIGITAL TECH
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