Queuing method and device based on wireless terminal

A wireless terminal and queuing information technology, applied in the field of queuing systems, can solve the problems of low business processing efficiency and queuing efficiency, and long time-consuming queuing on site, and achieve the effects of reducing on-site waiting time, solving long-time queuing on site, and improving queuing efficiency

Inactive Publication Date: 2017-01-04
SHENZHEN YIHUA COMP +2
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  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] The purpose of the embodiments of the present invention is to provide a queuing method based on wireless terminals, aiming to solve the problems of long on-site queuing time, low business processing efficiency and queuing efficiency existing in various business handling institutions

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  • Queuing method and device based on wireless terminal
  • Queuing method and device based on wireless terminal
  • Queuing method and device based on wireless terminal

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Embodiment Construction

[0050] In the following description, specific details such as specific system structures, interfaces, and technologies are presented for illustration rather than limitation, so as to provide a thorough understanding of the embodiments of the present invention. It will be apparent, however, to one skilled in the art that the invention may be practiced in other embodiments without these specific details. In other instances, detailed descriptions of well-known systems, devices, circuits, and methods are omitted so as not to obscure the description of the present invention with unnecessary detail.

[0051] In order to illustrate the technical solutions of the present invention, specific examples are used below to illustrate.

[0052] The embodiment of the present invention is mainly based on the wireless communication connection established between the wireless terminal and the network terminal, and sends a reminder according to the current queuing information based on the user ac...

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Abstract

The invention belongs to the technical field of communication and provides a queuing method and system based on a wireless terminal. The method includes the steps that user account information is acquired; connection to a network terminal is carried out; a queuing request based on a user account is sent to the network terminal; current queuing information, in regard to the user account, sent by the network terminal is acquired; a queuing prompt is sent according to the current queuing information. The queuing request, based on the user account, of the wireless terminal is sent to the network terminal, when a user handles a business, the user does not need to reach a site in advance and can directly take a number to queue up through the wireless terminal, and site wait time is shortened; the queuing prompt is sent according to the received current queuing information, the user can effectively go out to handle other affairs by means of queuing time in the queuing process, the user rapidly returns to the site when the queuing prompt is received, and therefore queuing efficiency is improved. The problems that the site queuing time is long and business handling efficiency and queuing efficiency are low in existing various service agencies are effectively solved.

Description

technical field [0001] The invention belongs to the technical field of communication, and in particular relates to a wireless terminal-based queuing method, device and queuing system. Background technique [0002] At present, in some public service places, such as banks, telecommunications, hospitals, immigration offices and other citizen service agencies, due to the large number of customers handling business or complicated business procedures, each customer needs to wait for a long time, so it takes a long time Stand and wait in line. In the queuing process, there are often phenomena such as queue jumping, crowding, confusion, and physical fatigue. In order to solve various queuing problems encountered by customers in handling business, with the development of science and technology, most service places provide automatic queuing machines. [0003] But the inventor finds that the existing automatic queuing machine has at least the following problems: the customer needs to...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G07C11/00H04L29/08
CPCH04L67/12G07C11/00G07C2011/04H04L67/104H04L67/01
Inventor 黄勃
Owner SHENZHEN YIHUA COMP
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