Numbering method and device for electric power business hall

Abstract

The invention provides a numbering method and device for an electric power business hall and relates to the technical field of electric power marketing. A numbering request from a user terminal is received, and whether the numbering request is legal is judged; if yes, numbering information corresponding to the numbering request is generated and pushed to the user terminal and a business terminal of the electric power business hall, and an appointment form is updated; business handling information of the electric power business hall at the current moment is acquired from the business terminal of the electric power business hall according to a preset period; the numbering information is updated according to the business handling information and the current appointment form corresponding to website information of the electric power business hall; the current updated numbering information is pushed to the user terminal and the business terminal of the electric power business hall; when the difference between the current moment and appointment handling time reaches the preset time difference, a prompting message is sent to the user terminal. The numbering efficiency of handling business by users in the electric power business hall can be effectively improved, and the user experience degree can be increased.

Description

technical field [0001] The invention relates to the technical field of electric power marketing, in particular to a numbering method and device for electric power business halls. Background technique [0002] When consumers enter the power business hall to handle business such as paying electricity bills, they usually arrange numbers at the door of the business hall and print the numbering paper, and wait for the number to be called inside the business hall. However, the problems in this method are as follows: (1) most of the numbered papers are disposable, and are randomly discarded by consumers after calling the number, which is not environmentally friendly; (2) the numbered papers are easily lost during the waiting process; (3) ) It is difficult for consumers to estimate the waiting time during the waiting process. They often leave the business hall during the waiting time, but when they come back, they have already missed their call time and their queue number becomes in...

AI Technical Summary

Problems solved by technology

However, the problems in this method are as follows: (1) most of the numbered papers are disposable, and are randomly discarded by consumers after calling the number, which is not environmentally friendly; (2) the numbered papers are easily lost during the waiting process; (3) ) It is difficult for consumers to predict the waiting time during the waiting process. They often leave the business hall during the waiting time, but when they come back, they have already missed their calling time and their queue number is invalidated.

To sum up, in the prior art, the electric power business hall adopts the numbering paper to rank the consumers who handle the business, and the effect is not good, and the user satisfaction is not high.

[0003] Aiming at the problem that the above-mentioned prior art in which the electric power business hall arranges numbers for customers handling business is ineffective, no effective solution has been proposed yet.

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