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Emergency call processing method, device, terminal and storage medium

A technology of emergency call and processing method, applied in the field of communication, can solve problems such as failure of emergency call back, achieve the effect of improving success rate and reliability, improving user experience, and improving success

Active Publication Date: 2020-05-01
GUANGDONG OPPO MOBILE TELECOMM CORP LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] However, most of the current communication terminals support multiple subscriber identification modules (Subscriber Identification Module customer identification module, referred to as SIM), but when in use, multiple SIM cards are on standby at the same time, but can only support one card in the call state
This makes when a SIM card in a multi-card terminal makes an emergency call and hangs up, if other SIM cards connect to the voice call during the emergency call back, the emergency call back will fail

Method used

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  • Emergency call processing method, device, terminal and storage medium
  • Emergency call processing method, device, terminal and storage medium
  • Emergency call processing method, device, terminal and storage medium

Examples

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Embodiment Construction

[0034] Embodiments of the present invention are described in detail below, examples of which are shown in the drawings, wherein the same or similar reference numerals designate the same or similar elements or elements having the same or similar functions throughout. The embodiments described below by referring to the figures are exemplary and are intended to explain the present invention and should not be construed as limiting the present invention.

[0035] The emergency call is to deal with some special emergency situations, such as robbery, robbery, fire, etc., and the special phone is set. When the user encounters an emergency, he can dial the corresponding emergency call to get help or rescue. Usually, when a caller dials an emergency call, there may be an abnormal disconnection. At this time, the emergency station can contact the caller again to determine the status, location and other information of the caller. And then rescue the rescuers. Therefore, the success rate ...

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Abstract

The application provides an emergency call processing method and apparatus, and a terminal. Whether a number corresponding to a voice service currently performed by a terminal is a preset number; if so, a first SIM card identifier performing the voice service is determined; and after voice service completion, other SIM cards except the first SIM card in the terminal are activated within preset time. Therefore, other SIM cards will not carry out voice services within the preset period of time after the terminal carries out communication with the preset number, so that a problem that the first SIM card can not answer an emergency call timely other other SIM cards carries out voice services can be solved. Therefore, the success rate and reliability of the voice service with the preset number can be improved, the success rate of obtaining help timely by the user in emergency can be enhanced, and thus the user experience can be improved.

Description

technical field [0001] The present application relates to the technical field of communications, and in particular to an emergency call processing method, device, terminal and storage medium. Background technique [0002] The emergency call is a special call set up to deal with emergencies. In some special situations, rescuers can seek help by calling an emergency number. Usually, when a user initiates an emergency call and the emergency call is abnormally disconnected, the emergency station may need to contact the caller again through an emergency call back. [0003] However, most of the current communication terminals support multiple subscriber identification modules (Subscriber Identification Module, SIM for short), but when in use, multiple SIM cards are on standby at the same time, but can only support one card in a call state. This just makes when a SIM card in the multi-card terminal makes an emergency call and hangs up, if other SIM cards are connected to the voic...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): H04W4/90H04W8/18H04M3/42H04W88/06
CPCH04M3/42195H04W4/90H04W8/183H04W88/06
Inventor 尚高瞻
Owner GUANGDONG OPPO MOBILE TELECOMM CORP LTD