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Crash data monitoring method and apparatus

A data monitoring and data technology, applied in the computer field, can solve the problem that the module cannot be directly reflected, the client crash data statistical monitoring granularity is limited to the number of crashes and the crash rate, etc., to achieve the effect of improving monitoring accuracy and improving analysis efficiency.

Active Publication Date: 2017-12-22
BEIJING JINGDONG SHANGKE INFORMATION TECH CO LTD +1
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  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] In the process of realizing the present invention, the inventor found that there are at least the following problems in the prior art: the statistical monitoring granularity of the client crash data in the prior art solution is limited to the number of crashes and the crash rate, and cannot directly reflect the problematic modules

Method used

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  • Crash data monitoring method and apparatus
  • Crash data monitoring method and apparatus
  • Crash data monitoring method and apparatus

Examples

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Effect test

Embodiment 1

[0052] Example 1: When the user clicks on the login in the application, he needs to enter the account number and password to log in. Assuming that the user does not enter a password, and the application does not check whether the password is empty, the operation of the empty string in the logic processing will cause the application to collapse. Then, for this crash problem, on the same platform, the virtual memory offset in the crash data generated by different devices is unchanged. For the crash problem caused by this specific scenario in different devices on the same platform, the signature generated by the virtual memory offset can identify the crash problem in this specific scenario (enter from the login entry, the password is empty).

Embodiment 2

[0053] Embodiment 2: Assume that when a user searches for a product, due to a code logic defect (Bug), when the application calls a method that does not exist, the application will crash. Then, for this crash problem, on the same platform, the virtual memory offset in the crash data generated by different devices is unchanged. For the crash problem caused by this specific scenario in different devices on the same platform, the signature generated by the virtual memory offset can identify the crash in this specific scenario (entering from the search entry, the code accesses a method that does not exist) question.

[0054] Table 1 shows a piece of crash data on the IOS platform. Taking this piece of crash data as an example, it explains how to generate signatures based on virtual memory offsets. The thread stack information is executed from bottom to top. Corresponding to this embodiment, the execution sequence of the thread stack information is: thread stack 14->thread stack 1...

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Abstract

Embodiments of the invention provide a crash data monitoring method and apparatus, and relates to the technical field of computers. The crash data monitoring method comprises the steps of making corresponding analysis rules according to different crash problems, and performing analysis according to crash data and the analysis rules to obtain thread stack sequence numbers causing the crash problems; extracting names of crash modules from symbol information corresponding to the thread stack sequence numbers; and associating the names of the crash modules with the crash data to monitor the crash modules. The analysis rules are made according to the crash problems; the analysis is performed according to the crash data and the analysis rules to obtain the names of the corresponding crash modules; and the modules with the problems are directly reflected through the names of the crash modules, so that the crash data monitoring precision is improved.

Description

technical field [0001] The invention relates to the field of computers, in particular to a method and device for monitoring crash data. Background technique [0002] At present, most technical solutions only monitor the number of crashes and crash rate of client crash data. Generally, the number and crash rate of client crashes are counted every day or at each time period, and then compared according to the statistical results for each day or any day, or any Crash volume and crash rate for each time period of the day. [0003] In the process of implementing the present invention, the inventors found at least the following problems in the prior art: the statistical monitoring granularity of client crash data in the prior art solution is limited to the number of crashes and crash rate, and cannot directly reflect problematic modules. Contents of the invention [0004] In view of this, embodiments of the present invention provide a method and device for monitoring crash data...

Claims

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Application Information

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IPC IPC(8): G06F11/07
CPCG06F11/0766G06F11/079
Inventor 杨刚
Owner BEIJING JINGDONG SHANGKE INFORMATION TECH CO LTD
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