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Printer information collection device, system and method

A technology of information collection and printing, applied in the direction of transmission system, digital output to printing unit, instrument, etc., can solve the problems of agent service lagging and affecting service quality, etc.

Inactive Publication Date: 2018-07-31
杭州珐珞斯科技有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

Agents have little or no information on the use of printers and consumables, which leads to delays in agent services and affects service quality

Method used

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  • Printer information collection device, system and method
  • Printer information collection device, system and method
  • Printer information collection device, system and method

Examples

Experimental program
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Embodiment 1

[0040] Such as figure 1 As shown, a printer management scheduling system includes a terminal and a printer management scheduling platform. The terminal can communicate with the printer management and scheduling platform, which includes printer terminals, user terminals for printer users (such as APP for printer users, etc.), dealer terminals for printer equipment suppliers, and printer after-sales personnel The used after-sales personnel terminal; wherein, the printer terminal includes a printer information collection device for collecting printer information. All kinds of terminals can communicate with the printer management and scheduling platform, and then realize the access to the printer management and scheduling platform. The printer management scheduling platform stores the printer information of each printer terminal. The printer scheduling management platform is responsible for collecting the downlink data reported by all terminals. Update the stored printer inform...

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PUM

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Abstract

The invention relates to the technical field of printer consumables, and in particular, to a printer information collection device, system and method. The printer information collection device comprises an instruction obtaining circuit used for obtaining an electrical signal comprising a printer instruction; a processing circuit electrically connected with the instruction obtaining circuit, wherein the processing circuit comprises a parsing module carrying a printer instruction parsing data, and the parsing module parses the electrical signal according to the printer instruction parsing data to obtain printer information; and a communication circuit electrically connected to the processing circuit and used for sending the printer information. The printer information collection device obtains the printer instruction on a user end and obtains the printer information and state according to the printer instruction, and sends the printer information and state to an agent through the communication circuit. Therefore, the agent can know the usage status of the printer in time and better serve the user.

Description

technical field [0001] The invention relates to the technical field of printer consumables, in particular to a printer information collection device, system and method. Background technique [0002] The price of the printer is expensive, and it involves the replacement of a large amount of printing paper and printing ink consumables and the maintenance of the equipment during use. Most printer users now rent printers from agents for use, and the agents are responsible for the maintenance of the equipment. [0003] However, the printer equipment is used at the user's place, and the agent cannot obtain the usage of the printer and consumables at the user's place in time. When the printer equipment breaks down, it is generally necessary for the user to notify the agent after discovering the equipment failure, and then the agent will agree with the user on the maintenance time, and send after-sales personnel to come to the door for inspection and maintenance at the agreed time....

Claims

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Application Information

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IPC IPC(8): H04L29/08G06F3/12
CPCG06F3/1203G06F3/121G06F3/1229H04L67/12
Inventor 邹晓民
Owner 杭州珐珞斯科技有限公司