23 results about "Service user" patented technology

Techniques are disclosed relating to generating user-specific time-to-live (TTL) values using machine learning. In various embodiments, a server system maintains a cache data store that is operable to store data for a plurality of users of a web service. In response to a cache miss for a request from a first one of the plurality of users, the server system may generate a user-specific TTL value for the first user. In various embodiments, generating the user-specific TTL value may include using a machine learning model to generate a predicted future access pattern for the first user that indicates a distribution of time periods during which the first user is expected to access the web service and, based on the predicted future access pattern, determining the user-specific TTL value for the first user.

Described are techniques for identifying a design of an infrastructure on an industrial floor to service a user. A knowledge corpus of information to be used as a sample data set for training a machine learning model is generated, which includes information, such as mobility patterns of users on the industrial floor for various manufacturing process flows, and interaction of users on the industrial floor with different services at different locations on the industrial floor for various manufacturing process flows. A machine learning model is then trained to identify the designs of the infrastructure on the industrial floor based on the knowledge corpus. Upon receiving the requirements of a service level agreement and the current manufacturing process flow, the trained machine learning model is used to identify a particular design of the infrastructure of cloud and edge computing resources on the industrial floor that optimally services the user.

A data processing device according to one embodiment of the present invention comprises: an input unit that receives, from a user who uses a service, an input relating to the situation at the time of use of the service; a calculation unit that calculates a requirement relating to provision of the service to the user on the basis of a result of the input to the input unit and information stored in a storage device that stores information indicating the relationship between the situation at the time of use of the service and the requirement relating to the provision of the service to the user; and a generation unit that generates a question prompting the user to provide an additional input relating to the situation at the time of use of the service when the requirement calculated by the calculation unit is not appropriate.

Embodiments of the present disclosure disclose a method and device for outputting information. The specific implementation of the method comprises: determining a conversion rate of a user according to interaction behavior information of the user with a customer service, and determining the user whose conversion rate is higher than a predetermined threshold as a target user; determining a product category preferred by the target user according to the interaction behavior information of the target user with the customer service; recalling a target product from a product set belonging to the product category according to historical sales of the product; constructing prompt information according to related knowledge of the product category and the target product; inputting the prompt information into a large language model to output marketing information of the target product. This implementation can mine recommended products for user value and automatically and intelligently write marketing copy, balance the difference in ability between customer services, and better serve users.

This invention discloses a method and system for intelligently generating pain points for product service users, including the following steps: S1, acquisition and structured processing of pre-existing elements; S2, generation and analysis of pain points based on large models and business logic algorithms; S3, interactive confirmation and feedback loop of human-machine collaboration; This solution has the characteristics of reducing cognitive threshold, improving generation accuracy, enhancing result credibility, and forming a data flywheel.

This invention discloses a method and system for determining human intervention in photovoltaic intelligent customer service based on multi-strategy fusion, comprising the following steps: During the dialogue between the intelligent customer service representative and the user, acquiring photovoltaic problem information input by the user, and performing text vectorization processing on the photovoltaic problem information, splitting it into at least one sentence; determining the user's emotional state value E, the user's overall satisfaction value S, and the problem matching degree value M; calculating the human intervention determination value T using a weighted summation formula, comparing the calculated human intervention determination value T with a preset intervention threshold θ; if T > θ, determining that the user needs to be transferred to human customer service; otherwise, maintaining the intelligent customer service status. The beneficial effects of this invention are: breaking through the limitations of the traditional single text matching degree threshold, comprehensively calculating the three dimensions of user emotional state, conversation satisfaction, and problem matching degree using weighted calculation, accurately identifying "when to transfer but not transferred" and "mistakenly transferred / misanswered" scenarios, avoiding the accumulation of negative user emotions and waste of human resources, improving the accuracy of judging the timing of human intervention, and improving the overall service quality of the system.

According to some embodiments, a core network node 15 is provided, the core network node 15 including processing circuitry 98 configured to: store a local UE aggregate maximum bit rate (AMBR) parameter to be applied to any user equipment (UE) 22 requesting emergency services; receive a request for emergency services from a first UE 22 via an access network node 16 after storing the local UE AMBR parameter; and cause transmission of a message to the access network node 16 including the local UE AMBR parameter for emergency service configuration for the first UE 22.

An online system receives, from a computing device associated with a servicing user, an indication that items are collected for an order. The system identifies a runover by determining that a total value of the items collected for the order is greater than an expected value of the order. The system performs runover verification by: identifying features from the order, the items collected, and the runover, applying a remediation time prediction model to the features to predict an amount of time to remediate the runover, applying an uplift model to the features to predict a differential loss between a loss associated with rejecting the runover and a loss associated with verifying the runover, and verifying or rejecting the runover based on the predicted amount of time to remediate and the predicted differential loss. The online system transmits a notification indicating the verification results.

Attained is an object of making it possible to specify a contact detail of a service user and deliver information while reducing time and labor of the service user. To attain the object, an information processing system (1) includes: a first obtaining section (11) which obtains first biometric information from a first terminal which is managed by a service provider; a first registering section (12) which generates first registration information in association with the first biometric information; a second obtaining section (13) which obtains second biometric information from a second terminal which is managed by a service user; and a second registering section (14) which generates second registration information in association with the first registration information and contact detail information which is associated with the second terminal, in a case where the first biometric information and the second biometric information successfully match.

The present application provides an image management apparatus, an image management method, a program product, and a recording medium, in which an image related to a service user can be used even after the service user uses a service in an image stored in an account of a school as a service provider. In a case where the service user starts to use a service based on the service provider, an account linking section links a user account of the service user with a user account of the service provider, an analysis section takes, as an object image, an image stored in an image storage section for the user account of the service provider after the user account of the service user is linked with the user account of the service provider, and analyzes a subject photographed on the object image, and when a subject related to the service user is photographed on the object image, an image transmission section transmits the object image to the image storage section for the user account of the service user at a predetermined image transmission time.

This invention discloses a blockchain-based method for API service call notarization and settlement: A blockchain network is established, and the service user selects an API service that meets their business needs, generates an API service subscription record, and stores it on the blockchain through the service user node; based on the API service subscription record, a fixed amount of the service user's assets are frozen, generating an asset freeze record for the corresponding API service subscription record, which is also stored on the blockchain; indicator data from API service subscription calls is obtained, corresponding service call records are generated and stored in the blockchain; the service call records on the blockchain are aggregated to generate a service call settlement record, which is also stored on the blockchain; based on the service call settlement record, the frozen funds from the service user are transferred to the service provider. This method optimizes the transaction process, comprehensively monitors the actual service call situation, reduces transaction disputes, and provides a reliable basis for API service quality assessment and settlement.

To improve the convenience of service users. [Solution] An information processing device comprising: a receiving unit that receives remittance information in advance from the user's user terminal device; and a processing unit that, when the remittance timing included in the remittance information arrives, refers to the balance of electronic money in the user's wallet managed by the electronic payment service at the remittance timing, and sends part or all of the balance of electronic money in the wallet to a pre-set bank account based on the condition information regarding the remittance conditions included in the remittance information, wherein the processing unit sends part or all of the balance of electronic money in the wallet to each of a plurality of target accounts based on the condition information corresponding to each.

According to an exemplary aspect of the invention, a user equipment is provided, which is configured to: determine that at least one trigger condition is met, and based on the meeting of at least one trigger condition, instruct the network serving the user equipment to start or stop providing path loss offset to the user equipment.

This invention discloses a business application development method, apparatus, electronic device, and storage medium. The method configures data elements, data modeling, and pages of the target business application on the configuration side, stores the business configuration data in an application configuration database, and changes the target business application's status to "pending release" in response to a first status modification command. On the runtime side, the target business application is tested based on a sample database. If the test passes, the target business application's status is changed to "released" in response to a second status modification command, and the target business application is connected to the production database to serve users. This invention improves the efficiency and reliability of business application development while ensuring the data security of real production data.

We provide service delivery methods that accommodate situations where the service subscriber and the service user are different people, or where the service subscriber and the service member are different people. [Solution] The service management system 1A includes an acquisition unit 113 that acquires a pair of a subscriber to the first service, which requires identity verification at the time of contract, and a user of the first service corresponding to the subscriber; and a service management unit 212 that allows the provision of the second service to the user without performing identity verification if the subscriber and the user are the same person, and does not allow the provision of the second service to the user if the subscriber and the user are not the same person, and the second service is a service that requires identity verification.

A service processing method executed by a computer device includes acquiring prompt information of a target item recalled for a service user; calling an item processing model under a model application inference framework to predict a degree of association of the service user with the target item based on the prompt information of the target item, the item processing model being obtained by training under a model training inference framework and reused in the model application inference framework, and a processing speed of the item processing model in the model application inference framework being higher than a processing speed of the item processing model in the model training inference framework; and performing service processing on the target item based on the degree of association of the service user with the target item.

According to an exemplary aspect of the invention, a user equipment is provided, which is configured to: send an indication to the network serving the user equipment of the user equipment's ability to generate path loss offsets at the user equipment; determine that at least one triggering condition is met; and generate path loss offsets at the user equipment based on the meeting of at least one triggering condition.

To access a radio access network (RAN), a user equipment (UE) receives (304), in a cell of the RAN, an indication that the cell supports a priority service. The UE initiates (308), in a cell of the RAN, a priority service based on a configuration other than a Service User subscription. The UE communicates (318), via the RAN, data packets associated with the priority service.

The disclosure relates to a 5G or 6G communication system for supporting a higher data transmission rate. The present subject matter refers to method and apparatus for managing provision (or, dissemination) of a location information of a client device. The method includes instructing a client device for sharing the location information; receiving the location information and a request for managing dissemination of the location information; receiving a list for managing dissemination of the location information from the client device. The method includes determining if the client device is authorized to request managing dissemination of the location information based on a client profile and managing dissemination of the location information to the one or more MCX service user in accordance with the list based on determination that the client device is authorized to request managing dissemination of the location information.