A self-service service provisioning method, system, device and storage medium
A service provisioning and self-service technology, applied in the field of equipment and storage media, self-service service provisioning methods, and systems, can solve problems such as low business processing efficiency, and achieve the effect of solving low business processing efficiency.
Active Publication Date: 2019-12-17
PING AN TECH (SHENZHEN) CO LTD
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Problems solved by technology
[0005] The main purpose of the present invention is to provide a self-service business opening method, system, equipment and storage medium, aiming at solving the technical problem of low business handling efficiency existing in the banking business handling process
Method used
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Embodiment Construction
[0030] It should be understood that the specific embodiments described here are only used to explain the present invention, not to limit the present invention.
[0031] refer to figure 1 , figure 1 It is a schematic flowchart of the first embodiment of the self-service service provisioning method of the present invention.
[0032] In the first embodiment, the self-service service provisioning method includes the following steps:
[0033] Step S10: the server obtains the current account ID;
[0034] It is understandable that with the development of Internet technology, in the field of financial equipment, in order to better overcome the technical problems of low business handling efficiency, automatic teller machines (Automatic Teller Mechine, ATM) and newer remote video Teller Machine (Video Teller Machine, VTM) is the representative business processing equipment, and users can directly handle related business through ATM machine or VTM machine.
[0035] In the specific im...
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The invention discloses a self-service service activation method, system, equipment and storage medium. In the present invention, the server matches the current account ID with each preset account ID, and sends an information matching instruction to the VTM when the matching is successful; the VTM obtains the identity information to be processed input by the user, and sends the identity information to be processed to the server; the server according to the current The account ID searches for the corresponding target identity information, matches the identity information to be processed with the target identity information, and sends a service activation instruction to the VTM when the matching is successful; the VTM displays a preset service activation interface in response to the service activation instruction, so that the user The service is opened through the preset service opening interface. In the present invention, based on the interaction between the VTM and the server, the user can complete the business processing according to the guidance of the VTM machine, thereby solving the technical problem of low business processing efficiency existing in the banking business processing process.
Description
technical field [0001] The invention relates to the field of financial equipment, in particular to a method, system, equipment and storage medium for opening a self-service service. Background technique [0002] For existing companies in the banking field, when customers need to go to the bank to handle related business, the common way of handling is to go to the counter of the branch store to communicate with the business personnel, and finally complete the related business processing. [0003] However, in view of the limited human resources of counter business personnel, and the way of language communication between customers and business personnel and the business personnel directly operate the banking system to complete related business processing, there is a certain risk of erroneous communication and understanding, resulting in The processing efficiency is low; moreover, because customers are not necessarily familiar with the business processing process, it may also fu...
Claims
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IPC IPC(8): G06Q40/02G06Q20/40G07F19/00
CPCG06Q20/4014G06Q40/02G07F19/211G06Q40/00G06Q20/3276G06Q20/18
Inventor 凌永辉
Owner PING AN TECH (SHENZHEN) CO LTD