Intelligent assistant implementation method and system based on software function

A technology of software functions and implementation methods, applied in the computer field, can solve problems such as providing support to users, and achieve the effect of reducing difficulty, promoting application value and improving user experience.

Inactive Publication Date: 2018-08-14
SHANDONG INSPUR GENESOFT INFORMATION TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

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Problems solved by technology

However, it is impossible for software vendors to provide dedicated support for each user

Method used

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  • Intelligent assistant implementation method and system based on software function
  • Intelligent assistant implementation method and system based on software function
  • Intelligent assistant implementation method and system based on software function

Examples

Experimental program
Comparison scheme
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Embodiment

[0028] Such as figure 1 As shown, the software function-based intelligent assistant implementation method of the present invention provides software users with intelligent help in a question-and-answer manner by constructing the relationship between software user help information and software functions, and helps software users encounter problems in the process of using the software. . Specifically include the following steps:

[0029] S1: Intelligent assistant storage, including storage software functions, brief description of the question, description of the question, description of the answer, number of visits to the question, number of valid answers to the question, and whether the question was answered or not. Wherein, the software function refers to a function ID storing a specific software function, and the problem corresponding to the function is filtered according to the ID. The brief description of the problem is a brief description of the problem raised by the sof...

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PUM

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Abstract

The invention discloses an intelligent assistant implementation method and system based on a software function, and belongs to the technical field of computers. The intelligent assistant implementation method based on the software function constructs a relationship between the help information of a software user and the software function to provide intelligent help for the software user in a question-and-answer way. By use of the intelligent assistant implementation method based on the software function, a solution for problems usually encountered by the user can be accurately provided, the use experience of the software user is improved, the service cost of a software supplier is lowered, and the method has a good promotion and application value.

Description

technical field [0001] The invention relates to the field of computer technology, and specifically provides a method and system for realizing an intelligent assistant based on software functions. Background technique [0002] The computer has the advantages of large amount of stored information, convenient and quick access to information by users, etc., and is widely used. The normal operation of the computer is inseparable from the corresponding hardware and software. With the continuous development of information technology, people cannot Avoid using various software. In the process of using the software, users will inevitably encounter various problems. However, it is impossible for software vendors to provide dedicated support for each user. How to enable users to quickly solve the problems encountered in the process of using the software without increasing the service cost of the software supplier is an urgent problem to be solved between the software user and the sof...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F17/30
CPCG06F16/3329G06F16/338
Inventor 李文栋
Owner SHANDONG INSPUR GENESOFT INFORMATION TECH CO LTD
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