163 results about "Software vendor" patented technology

A method and method that builds accurate operational profiles for COTS software. The systems and methods disclosed allow software vendors to detect misused and unused features; identify common machine configurations for a given piece of software or software component; monitor changing user habits as new software version are released; derive more accurate testing methods for in-house testing purposes; and create user manuals which focus on those features most frequently used, or misused, by users. The disclosed system and method provides the tools enabling a software certification laboratory (SCL) to gather detailed usage data and failure data for a software application as it is used in the field. With this data the SCL can confidently issue certificates of reliability for software products.

A software vendor freely distributes software to users and issues smart cards to be used with the software. The smart card includes at least one software module missing from the software package and a list of allowed functionality dictating the capabilities of the software package. A user authenticates, using, e.g., public key cryptography, the smart card, which authorizes the use of the software. Once authorized, the module missing from the software is reunited with the rest of the software package. The software can be used limited to the allowed functionality included with the card. If more or different functionality is needed, the user can purchase another card authorizing such additional functionality, and then transfer the new functionality to the old smart card.

A system and method update client computers of various end users with software updates for software products installed on the client computers, the software products manufacturered by diverse, unrelated software vendors. The system includes a service provider computer system, a number of client computers and software vendor computer systems communicating on a common network. The service provider computer system stores in an update database information about the software updates of the diverse software vendors, identifying the software products for which software updates are available, their location on the network at the various software vendor computer systems, information for identifying in the client computers the software products stored thereon, and information for determining for such products, which have software updates available. Users of the client computers connect to the service provider computer and obtain a current version of portions of the database. The client computer determines that software products stored thereon, and using this information, determines from the database, which products have updates available, based on product name and release information for the installed products. The user selects updates for installation. The selected updates are downloaded from the software vendor computer systems and installed on the client computer. Payment for the software update and the service is mediated by the service provider computer. Authentication of the user ensures only registered users obtain software updates. Authentication of the software updates ensures that the software updates are virus free and uncorrupted. Changes to the client computer during installation are monitored and archived, allowing the updates to be subsequently removed by the user.

In many systems, computer software is a common source of failure or instability. The proliferation of multiple interacting applications from several different software vendors leads to “emergent” problems that are difficult or impossible to predict or prevent. The problems are compounded by the use of networks, which introduce the added complexity of applications on multiple machines interacting in complex scenarios. As a result, many business and home users are hindered from using software-based systems to their fullest potential. More effective use of these systems can be aided by an application which can provide services for monitoring, diagnosing, and solving problems that occur in the operation of the machines at a customer facility. In the system described herein, a database contains entries with executable code that can make use of these services in order to monitor, diagnose, and solve specific problems. Each entry in the database addresses a specific problem. The executable code is designed to isolate and recognize the problem, and then implement a fix or workaround for that problem. The executable code is designed to completely automate the entire process of detection and resolution of the problem. Further, manual intervention may be employed to complete the diagnosis or solution.

Described is a system and method by which application programs running on a main computer system communicate with an auxiliary display device (such as a cell phone, pocket-sized computer, alarm clock, television, digital picture frame and so forth) to provide viewable information on the device, remote control capabilities, and notifications. Via API calls, programs provide information in the same format regardless of the device capabilities and/or the connection type. An auxiliary display platform converts a notification into a format understood by a device driver, which then filters the notification as desired for its particular hardware device before the notification is communicated. Return communications return data such as status and user interaction with the displayed information. Software vendors may thus write code once to output notifications on auxiliary displays, while hardware manufacturers can have their devices work as auxiliary displays, with little or no modification to existing hardware.

The present invention is directed to a software distribution architecture in which a software vendor provides a software store that is coordinated with the unique requirements of a software purchasing enterprise. Examples of the requirements include the enterprise infrastructure, information technology requirements and/or approval, account billing, and other attributes.

The invention discloses a user authorization method and a system and a device thereof, which are applied to a network consisting of a service integration platform (SIP), an Internet service provider (ISP) and an independent software vendor (ISV) application. The ISP provides different open application programming interfaces (Open API); the method comprises the following steps: the SIP creates a user authorization token according to the registration information of the Open API called by the ISV application when the ISP authorizes user identity; the SIP processes a call request for the Open APIby the ISV application according to the user authorization token. The invention refines the application range, the use type and the use right of the user authorization token, supports the mode of asynchronous user authorization, improves the safety of the system and solves the problem of low service efficiency due to data relay during service request of large data.

The automated software upgrade utility allows a customer, product supplier or software vendor to upgrade the operating system, firmware, applications and data files on any product regardless of the product type and characteristics. This upgrade process can be invoked from a remote location or via interaction directly with the target device.

Embodiments relate to systems and methods for service aggregation using graduated service levels in a cloud network. In embodiments, a service aggregation platform can encode a service delivery profile to manage the delivery of support services to both vendors, such as independent software vendors (ISVs), and their users in a cloud-based network or networks. Vendors may choose to host their technical support and related services in the service aggregation platform, and define a graduated set of levels of service to which their customers, subscribers, and/or other users may be registered or entitled Users of virtual machines hosted in the one or more cloud can receive technical support, help desk, updating, and/or other support directly from the service aggregation platform, or indirectly through the vendor. The aggregation platform can serve as a trusted portal for delivery of software certification, dependency testing, issue resolution, and/or other degrees or types of support.

Online course and learning material management system and methods are provided where students, instructors, publishers, administrators, publishers, software vendors, and industry partners utilize the disclosed systems' databases and networking features to interact, to network, to improve learning outcome, and to exchange information elements. The system furthermore allows for networking among different user categories based on users' roles, professional profiles, and professional interests.

Described is a system and method by which application programs running on a main computer system communicate with an auxiliary display device (such as a cell phone, pocket-sized computer, alarm clock, television, digital picture frame and so forth) to provide viewable information on the device, remote control capabilities, and notifications. Via API calls, programs provide information in the same format regardless of the device capabilities and/or the connection type. An auxiliary display platform converts the information into a format understood by a device driver, which then filters the information as desired for its particular hardware device before the information is communicated. Return communications return data such as status and user interaction with the displayed information. Software vendors may thus write code once to output information on auxiliary displays, while hardware manufacturers can have their devices work as auxiliary displays, with little or no modification to existing hardware.

An update service is provided for maintaining software of one or more users, or an enterprise. On behalf of users or enterprises, the update service collects information from various software vendors about the certification and updates for their software. Dependencies or issues between the software are determined based on the information collected from the software vendors. A set of applicable updates for particular users or enterprises may then be determined based on the dependencies or issues. The update service may then broker various aspects of the delivery and installation of these updates.

In accordance with this invention, a system, method, and computer-readable medium that aggregates the knowledge base of a plurality of antivirus software applications are provided. User mode applications, such as antivirus software applications, gain access to file system operations through a common information model, which obviates the need for antivirus software vendors to create kernel mode filters. When file system operations are available to antivirus software applications, the present invention may cause each antivirus software application installed on a computing device to perform a scan to determine if the data is malware.

Various embodiments enable an application to be run on a computing device via dynamic composition of a virtual application image on a client device. The virtual application image is constructed using one or more application components retrieved from a local storage location and/or a remote resource, such as a network server. Each application component can be an independently serviceable unit that can be updated and/or replaced by any suitable entity, such as an independent software vendor, a network administrator, and so on.

A service integration platform system for providing Internet services includes: an interface configured to receive a service request message that is initiated by a user of an application provided by an Independent Software Vendor (ISV), the service request message being implemented according to an Application Programming Interface (API) type and including a plurality of platform-level parameters that conform to the API type. The system further includes one or more processors coupled to the interface, configured to: locate a set of authentication checks that are appropriate for the API type, based at least in part on the plurality of platform-level parameters included in the service request message and a mapping of predefined combinations of platform-level parameters and corresponding sets of authentication checks; perform authentication of the service request according to the set of authentication checks; and route the service request to a service address of the Internet Service Provider (ISP) in the event that the service request is authenticated.

The invention relates to a software-as-a-service (SaaS) application generation and deployment supporting method and an SaaS application generation and deployment supporting device, which aim to solve the problems of the conventional SaaS software generation and release. The method comprises the following steps that: A, an independent software vendor obtains a development license of an SaaS application generation and deployment device by registration to become an official development user; B, the independent software vendor downloads a generation and testing tool kit by an independent software vendor (ISV) portlet, and integrates the tool kit into a local generation environment to make the local generation environment become an SaaS application description generation device for rapidly generating SaaS application; C, the independent software vendor performs application generation by utilizing the SaaS application description generation device, and uploads the description of the application into an SaaS application deployment device; D, the SaaS application deployment device adds bottom-layer realization to the application generated by the ISV to deploy the application into the SaaS application supporting multiple tenants and personalized customization; and E, the tenants try on, rent and customize the SaaS application.