Refund processing method and system

Abstract

The present invention discloses a refund processing method and system. The method comprises: performing searching and processing on each service type information in obtained refund requests of ordersof each business party in the database to obtain a corresponding workflow configuration file; according to the workflow configuration file, distributing the refund requests to a corresponding workflowtemplate in a preset parallel workflow module; querying a refund record of an order according to the refund request to obtain a current refund status of the order; and according to the current refundstatus, the workflow configuration file, and the workflow module, executing refund processing on the refund requests of the orders of each business party. According to the method and system disclosedby the present invention, the problem that the entire refund processing process is complicated and heavy caused by the mixing of the refund requests of various business parties is solved; and there is a parallel relationship between the workflow templates, and upgrade and maintenance can be performed on the workflow template of the single business party without affecting the efficiency of other refund processing, so that the system is more stable.

Description

technical field [0001] The invention relates to the technical field of data processing, in particular to a refund processing method and system. Background technique [0002] With the continuous development of economy and Internet technology, more and more users begin to use Internet websites for consumption, which improves the convenience of users to purchase commodities. In the commodity transaction process, after the user pays for the corresponding commodity, the transaction platform needs to confirm the receipt of the commodity before transferring the payment for the commodity to the seller, thereby completing the commodity transaction. However, in practical applications, the user may not want to purchase the product due to various reasons before confirming the receipt of the product. As a result, the transaction platform will receive refund scenarios from different business parties every day. At this time, the user will submit a refund request to the transaction platform...

AI Technical Summary

Problems solved by technology

[0003] At present, different business parties adopt the same set of refund procedures. When the business is busy, the refund requests of various business parties are mixed together, which will easily lead to the complexity of the entire refund processing process; and if changes are made to a certain business party, It is very likely to have an impact on other business parties, and at the same time add unnecessary compatibility logic, making the system change frequently and unstable, which is not conducive to maintenance and fast support for new business needs

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