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A method for realizing full-duplex voice conversation and page control based on a web page

A technology of page control and voice dialogue, applied in the fields of artificial intelligence and computers, can solve problems such as low communication efficiency and poor interactive experience, so as to improve communication efficiency, ensure coherence and consistency, and improve communication efficiency and service quality Effect

Active Publication Date: 2018-12-14
浙江百应科技有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0005] In order to solve the problems of poor interactive experience and low communication efficiency between existing webpage managers and website visitors, the present invention designs a method for realizing full-duplex voice dialogue and page control based on webpages

Method used

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  • A method for realizing full-duplex voice conversation and page control based on a web page
  • A method for realizing full-duplex voice conversation and page control based on a web page
  • A method for realizing full-duplex voice conversation and page control based on a web page

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Embodiment

[0019] Example: combined with Figure 1-3 As shown, a method for realizing full-duplex voice dialogue and page control based on a webpage includes: the user performs a webpage 1 visit; the user initiates a voice conversation request 2 in the webpage 1; and responds to the voice conversation request 2 The server 4 of the server; the server 4 establishes a full-duplex voice dialogue with the user and outputs the user intent 45; the command control module 112 receives the user intent 45 to realize page control, and when the user visits the web page 1, the web page can be displayed at any time Initiate a voice conversation within 1, and the server 4 receives the voice conversation request 2 of the user and performs voice reply and processing; during the full-duplex voice conversation, the command control module 112 performs a response to the web page 1 according to the user intention 45 output by the server 4. Carry out targeted control operations, such as providing users with mor...

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PUM

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Abstract

The invention discloses a method for realizing full-duplex voice dialogue and page control based on a web page. A user visits a web page;the user initiates a voice session request in the web page; a server responds to the voice session request; the server establishes a full-duplex voice conversation with the user and outputs the user intention; the command control module receives the user's intention to implement page control. The invention solves the problems that the dialogue interaction experience between the existing webpage manager and the website visitor is poor, and the communication efficiency is not high.

Description

technical field [0001] The invention relates to the fields of artificial intelligence and computers, in particular to a method for realizing full-duplex voice dialogue and page control based on web pages. Background technique [0002] Full-duplex refers to the ability to receive data while sending data, and the two are performed simultaneously. At present, the commonly used way to realize the dialogue between the website administrator and the website visitor is to realize the text dialogue with the website visitor on the webpage side by installing the SDK (software development kit). When the website is connected to the SDK, a dialog entry will be displayed, and the website visitor will open the dialog box after clicking the entry, send a message or leave a message, and the enterprise customer service will reply to the visitor's consultation in the background. [0003] At present, some products on the market support robot-assisted reception or robot automatic reception. The ...

Claims

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Application Information

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IPC IPC(8): H04L29/06H04L29/08G10L15/22G10L15/30
CPCH04L65/1066H04L65/1069H04L67/14H04L67/141G10L15/22G10L15/30G10L2015/225G10L2015/223H04L65/1104
Inventor 王磊张忠远
Owner 浙江百应科技有限公司
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