1455 results about "Dialog box" patented technology

Controls are provided for a web server to generate client side markups that include recognition and / or audible prompting. The controls comprise elements of a dialog such as a question, answer, confirmation, command or statement. A module forms a dialog by making use of the information carried in the controls. The dialog follows a selected order of prompting and receiving input from a user as related to the order of the controls, and departs from the selected order as a function of responses from the user. The speech controls are adapted such that elements of the speech controls can be combined or re-used.

An action is performed in a spoken dialog system in response to a user's spoken utterance. A policy which maps belief states of user intent to actions is retrieved or created. A belief state is determined based on the spoken utterance, and an action is selected based on the determined belief state and the policy. The action is performed, and in one embodiment, involves requesting clarification of the spoken utterance from the user. Creating a policy may involve simulating user inputs and spoken dialog system interactions, and modifying policy parameters iteratively until a policy threshold is satisfied. In one embodiment, a belief state is determined by converting the spoken utterance into text, assigning the text to one or more dialog slots associated with nodes in a probabilistic ontology tree (POT), and determining a joint probability based on probability distribution tables in the POT and on the dialog slot assignments.

Methods, apparatus, and products are disclosed for supporting multi-lingual user interaction with a multimodal application, the application including a plurality of VoiceXML dialogs, each dialog characterized by a particular language, supporting multi-lingual user interaction implemented with a plurality of speech engines, each speech engine having a grammar and characterized by a language corresponding to one of the dialogs, with the application operating on a multimodal device supporting multiple modes of interaction including a voice mode and one or more non-voice modes, the application operatively coupled to the speech engines through a VoiceXML interpreter, the VoiceXML interpreter: receiving a voice utterance from a user; determining in parallel, using the speech engines, recognition results for each dialog in dependence upon the voice utterance and the grammar for each speech engine; administering the recognition results for the dialogs; and selecting a language for user interaction in dependence upon the administered recognition results.

A user interface for a mobile office is provided for allowing simple, safe, and convenient access to electronic mail, calendar, news, and web browser functions. The dialog or number of steps required to access desired items is minimized using a state controller responsive to voice commands and manual activations of reconfigurable steering wheel switches. Someone unfamiliar with the user interface is assisted by prompts for various commands and can use the mobile office without needing to resort to use of the reconfigurable steering wheel control elements. A more experienced user can bypass prompts by interrupting them with voice commands and can quickly move through various steps by utilizing the configurable steering wheel control elements to gain access to individual items within the mail, calendar, and news functions.

A system and related techniques to collect and manage a set of incoming message notification objects, such as instant message notifications, email notifications, download notifications, transaction notifications and others and present those objects to the user an icon, tile or other representation on a dynamically scaled timeline. According to embodiments, the dynamically scaled timeline may present the most recently received object farthest to the right on a notifications bar or facility, and slide objects to the left to represent that passage of time as those objects age. Instead of presenting those objects on a linear scale, according to the invention the time intervals in which the objects may be presented may be scaled to cause the oldest message objects to be presented on a relatively compressed dimension. The most recently received messages in contrast may be presented on wider intervals, to permit the user to perceive the differences in arrival of those items more clearly. According to embodiments, when more than one message object slides to an overlapping point with another, those objects may be stacked into a cascading message stack. When two or more stacks touch, they may be merged into a single stack. According to embodiments of the invention in another regard, when the user hovers over a given message object a popup box may appear which displays attributes of that object, such as message or other notification type, the date and time which the object was received, the source of the underlying message or other data. In further embodiments, one or more of the message notification objects may be clickable or otherwise reactivatable to reveal actions, dialogs, inputs or other interactions which were presented at the time the message was originally received, such as a query box to input a password or a selection for an email address.

The invention discloses a system and method for filling out a form from a dialog between a caller and a call center agent. The caller and the caller center agent can have the dialog in the form of telephone conversation, instant messaging chat or email exchange. The system and method provides a list of named entities specific to the call center operation and uses a translation and transcription minor to filter relevant elements from the dialog between the caller and the call center agent. The relevant elements filtered from the dialog are subsequently displayed on the call center agent's computer screen to fill out application forms automatically or through drag and drop operations by the call center agent.

Controls are provided for a web server to generate client side markups that include recognition and / or audible prompting. The controls are organized in collections to obtain information pertaining to different topics. Each collection of controls create a separate dialog. In this manner, the collections can be selectively specified to execute the corresponding dialog.

A voice browser dialog enabler for multimodal dialog uses a multimodal markup document with fields have markup-based forms associated with each field and defining fragments. A voice browser driver resides on a communication device and provides the fragments and identifiers that identify the fragments. A voice browser implementation resides on a remote voice server and receives the fragments from the driver and downloads a plurality of speech grammars. Input speech is matched against those speech grammars associated with the corresponding identifiers received in a recognition request from the voice browser driver.

A system and method of the present invention for determining and maintaining dialog focus in a conversational speech system includes presenting a command associated with an application to a dialog manager. The application associated with the command is unknown to the dialog manager at the time it is made. The dialog manager determines a current context of the command by reviewing a multi-modal history of events. At least one method is determined responsive to the command based on the current context. The at least one method is executed responsive to the command associated with the application.

A system and method to improve the automatic adaptation of one or more speech models in automatic speech recognition systems. After a dialog begins, for example, the dialog asks the customer to provide spoken input and it is recorded. If the speech recognizer determines it may not have correctly transcribed the verbal response, i.e., voice input, the invention uses monitoring and if necessary, intervention to guarantee that the next transcription of the verbal response is correct. The dialog asks the customer to repeat his verbal response, which is recorded and a transcription of the input is sent to a human monitor, i.e., agent or operator. If the transcription of the spoken input is correct, the human does not intervene and the transcription remains unmodified. If the transcription of the verbal response is incorrect, the human intervenes and the transcription of the misrecognized word is corrected. In both cases, the dialog asks the customer to confirm the unmodified and corrected transcription. If the customer confirms the unmodified or newly corrected transcription, the dialog continues and the customer does not hang up in frustration because most times only one misrecognition occurred. Finally, the invention uses the first and second customer recording of the misrecognized word or utterance along with the corrected or unmodified transcription to automatically adapt one or more speech models, which improves the performance of the speech recognition system.

A client-server interaction scheme is disclosed and enables content to be retrieved, or a task to be executed, through user instructions embedded in dialog-based user communication with a specialized simulated entity. Generally speaking, the scheme involves communication between a user device having a dialog-based user interface and a communication service provider, the communication typically taking place over some form of a network. In accordance with one aspect of the present invention, a user utilizes traditional, dialog-based, person-to-person type interaction to request and receive information from a non-human source. The user interacts with the non-human source in a manner substantially similar to how they would typically interact with another person. The user interactions are analyzed and translated into calls not only for informational content, but also calls for action to be taken on behalf of the user.

The present invention provides a method, apparatus, and computer instructions for organizing threads in an instant messaging session. Instant messages are received from a list of contacts. Each of these messages are stored in a set of folders, wherein each folders in the set of folders stores messages for a contact in the number of contacts. Each file is linked for access though a graphical user interface. Message threads are handled by displaying a primary dialog window, wherein the primary dialog window includes an ongoing conversation pane and an outgoing message pane. Responsive to a user input identifying a new thread, a secondary dialog window is displayed, wherein the secondary dialog window includes an ongoing conversation pane and an outgoing message pane. Responses to outgoing messages sent from the outgoing message pane are displayed in the primary dialog window in the ongoing conversation pane in the primary dialog window. Responses to outgoing messages sent from the outgoing message pane in the secondary dialog window are displayed in the ongoing conversation pane in the secondary dialog window, wherein the primary dialog window and the secondary dialog window.

The present invention uses spatial dictionaries (termed locationaries), for meaningfully checking and correcting the spelling of text on Geographic Information System (GIS) maps or other computer documents containing spatially, or coordinate-, bound text. Locationaries keep track of correctly spelled words and the geographic areas within which they are considered correctly spelled. In a preferred embodiment, locationaries are feature classes, ‘map layers’ of properly-spelled words or attributed features (objects). The invention selects such features from locationaries based on spatial criteria relative to the textual objects to spell-check. It then exports the attribute values to dictionaries that can be used by conventional spell checking engines. Once all errors and suggestions are found with such an engine and within user-specified criteria, a dialog is shown that contains a row per potentially-misspelled word found. From that dialog, the user can edit the word in the original textual object of the map.

Controls are provided for a web server to generate client side markups that include recognition and / or audible prompting. The controls are organized in collections to obtain information pertaining to different topics. Each collection of controls create a separate dialog. In this manner, the collections can be selectively specified to execute the corresponding dialog.

In response to characters entered within a Find dialog box, a minifind window is dynamically updated to provide corresponding search strategies and quick matches from content search data that are being searched. The search strategies and quick matches that are listed are dynamically updated as the user inputs additional characters in the Find dialog box. At any time, the user can initiate a full text search to populate a search results pane, based upon the characters input, by selecting a Go control or pressing the Enter key. Alternatively, the user can select one of the quick matches or search strategies, to populate the search results pane with corresponding items obtained from the content search data, which are most likely to relate to the information desired by the user. This approach is applicable to finding information in almost any data accessed locally, or over a network.

A password entry method and apparatus prompts a user for entry of a password and outputs dynamic password entry interface legitimacy information in response to the prompt for entry of the password. The dynamic password entry interface legitimacy information may be a hard to duplicate animated image, audio sequence, or other suitable legitimacy information that allows a user to visually or audibly determine whether the password entry interface being presented is legitimate. Accordingly, the user will know whether or not to trust the password entry interface, such as a password dialog box displayed on a display device, prior to entering password information.

A system, apparatus and method for establishing circuit-switched (CS) communications in packet-switched (PS) multimedia networks such as IMS, and providing services via the PS networks to CS domain users. A dialog is established between terminals through the PS multimedia network. A service is provided to at least one of the terminals by way of the dialog. CS bearer information, including an indication that a communication flow is requested via a CS network, is communicated between the terminals by way of the dialog. A communication flow via the CS network is effected between the terminals as directed by the CS bearer information. IMS or other PS multimedia network services can thus be provided to users otherwise communicating via the CS-domain.

Controls are provided for a web server to generate client side markups that include recognition and / or audible prompting. The controls comprise elements of a dialog such as a question, answer, confirmation, command or statement. A module forms a dialog by making use of the information carried in the controls. The dialog follows a selected order of prompting and receiving input from a user as related to the order of the controls, and departs from the selected order as a function of responses from the user.

A system for selecting a voice dialog, which may be an advertisement or information message, from a pool of voice dialogs and for causing the selected voice dialog to be utilized by a voice application for presentation to a caller during an automated voice interactive session includes a voice-enabled interaction interface hosting the voice application; and, a sever monitoring the voice-enabled interaction interface for selecting the voice dialog and for serving at least identification and location of the dialog to be presented to the caller via the voice application.

Described is a navigation system. The navigation system comprises a route planning module and a route guidance module. The route planning module is configured to receive a request from a user for guidance to a particular destination. Based on a starting point, the route planning module determines a route from the starting point to the particular destination. The route guidance module is configured to receive the route, and based on the route and current location of the user, provide location-specific instructions to the user. The location-specific instructions include reference to specific visible objects within the vicinity of the user.

A system and method for translating received input from a sender to recipient in an instant messaging dialog is disclosed. The method comprises receiving instant messaging input from a sender for recipient, wherein the instant messaging input comprises at least one subculture specific term. A category is identified the defines a difference between the sender and the recipient and the received instant messaging input is modified from the sender by generating an output associated with the least one subculture specific term and based on the identified category. Multiple recipients in a chat session may also each receive a translated or annotated message according to characteristics of each individual recipient.

The autonomous avatar driver is useful in association with language sources. A sourcer may receive dialog from the language source. It may also, in some embodiments, receive external data from data sources. A segmentor may convert characters, represent particles and split dialog. A parser may then apply a link grammar, analyze grammatical mood, tag the dialog and prune dialog variants. A semantic engine may lookup token frames, generate semantic lexicons and semantic networks, and resolve ambiguous co-references. An analytics engine may filter common words from dialog, analyze N-grams, count lemmatized words, and analyze nodes. A pragmatics analyzer may resolve slang, generate knowledge templates, group proper nouns and estimate affect of dialog. A recommender may generate tag clouds, cluster the language sources into neighborhoods, recommend social networking to individuals and businesses, and generate contextual advertising. Lastly, a response generator may generate responses for the autonomous avatar using the analyzed dialog. The response generator may also incorporate the generated recommendations.

The present teaching relates to method, system, and medium for a context sensitive virtual agent. When information related to a dialog is received, the current context of the dialog is detected based on the information related to the dialog. In accordance with the detected current context of the dialog, the present teaching switches, with respect to a plurality of resources, to context-relevant resource needed to facilitate the dialog. An action to be taken in the dialog is then determined based on the current context of the dialog and the context-relevant resource.

Dynamically generating a vocal help prompt in a multimodal application that include detecting a help-triggering event for an input element of a VoiceXML dialog, where the detecting is implemented with a multimodal application operating on a multimodal device supporting multiple modes of interaction including a voice mode and one or more non-voice modes, the multimodal application is operatively coupled to a VoiceXML interpreter, and the multimodal application has no static help text. Dynamically generating a vocal help prompt in a multimodal application according to embodiments of the present invention typically also includes retrieving, by the VoiceXML interpreter from a source of help text, help text for an element of a speech recognition grammar, forming by the VoiceXML interpreter the help text into a vocal help prompt, and presenting by the multimodal application the vocal help prompt through a computer user interface to a user.