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121 results about "Virtual agent" patented technology

Prompt orchestration for virtual agents with digression capabilities

In described techniques, a request may be received at a virtual agent. The request may be processed at a router prompt to determine, from a language model, a topic prompt of a plurality of topic prompts associated with the request. The topic prompt and the request may be provided to the language model. A response to the request may be received from the language model and in response to the topic prompt and the request. Accordingly, the response may be provided using the virtual agent.
Owner:BMC HELIX INC

Displaying images in chatbot responses

In various examples, systems and methods are disclosed relating to displaying images in chatbot / NPC / virtual agent / digital avatar / etc. responses. A system can identify text corresponding to an image in an electronic document and can store a representation of the text in association with an identifier of the image. The system can receive an input prompt for a machine-learning model. The system can generate a response to the input prompt using the machine-learning model. The response can include the image responsive to identifying the representation of the text using a searching function and an output of the machine-learning model.
Owner:NVIDIA CORP

Multi-agent simulator platform

A computing platform can generate a virtual world and a set of virtual agents having agent traits and interaction rules. For example, by automatically analyzing experimenter queries, the platform can bind the agents to machine learning models that perform tasks responsive to the questions. The platform can generate additional hypotheticals to enable chains of simulations. The platform can execute a first simulation session by causing the set of agents to generate a first output set. Using an additional data source to generate new world characteristics, such as environmental and / or temporal conditions, the platform can generate and apply agent evolution logic for subsequent simulations, such as by performing mutation of agent traits, selection of agents, crossover of agent characteristics, and / or deletion of agents that do not meet a fitness threshold. The platform can persist agent states and outputs to generate user-interactive visualizations, aggregations, and training data sets for training agent models.
Owner:AARU INC

Agent trait diffusion simulation techniques for multi-agent simulator platform

A computing platform can generate a virtual world and a set of virtual agents that have agent traits (attributes). A trait distribution for a set of agents Y can be generated by processing seed data to generate trait values T and a trait distribution algorithm. The algorithm assigns a particular trait value T′ to an agent Y′, conforming to the trait distribution algorithm applied to the set of agents Y. The platform uses the agents in a simulation session, prompting an AI model with the particular trait value T′ to generate an output set. The output set can be displayed and navigated to provide further information about the trait value T′, which enables analysis of agent behaviors and outputs based on agent traits.
Owner:AARU INC

Artificial intelligence (AI) based systems and methods for enhancing employee engagement and optimizing operational workflows

Embodiments of the present disclosure provide a computer-implemented method. The computer-implemented method performed by a controller includes generating a plurality of virtual agents with Artificial Intelligence (AI) capabilities based at least on organizational data. Furthermore, the computer-implemented method includes delegating at least a portion of operational workflows to one or more of the plurality of virtual agents. The computer-implemented method further includes generating a plurality of employee digital twins associated with a plurality of respective employees, based at least on employee-specific data. Furthermore, the computer-implemented method includes generating at least one workplace digital twin representing at least one respective workplace environment. The computer-implemented method also includes enabling communication amongst a plurality of disparate groupings generated by selecting a plurality of entities from one or more of a plurality of employee devices, the plurality of virtual agents, the plurality of employee digital twins, or the at least one workplace digital twin.
Owner:KEMNER KATARINA CORTNEY

Evolved memory system and interaction method for universal virtual agent in GUI (Graphical User Interface) environment

The invention discloses an evolved memory system and interaction method for a universal virtual agent in a GUI (Graphical User Interface) environment, and the system integrates sub-task nodes after decomposition of various tasks and the dependency relationship thereof by constructing a global memory graph, forms a memory graph, and generates a feasible GUI operation sequence by adopting a search algorithm based on the graph. And abstracting the sequence into a transferable guide rule by means of a large language model. When the task is executed, the matching rule and the subtask nodes are retrieved through semantic and structure mixing, the agent decision is assisted, the memory graph is updated after successful execution, and continuous evolution is achieved. When the system is practically applied, the intelligent agent can be driven to execute a GUI task through a natural language instruction, the intelligent agent generates an operation action by utilizing a rule and a retrieval mechanism in the memory graph, interacts with an interface to complete the task, and feeds back an interaction track which is successfully executed to the system, so that the structure of the memory graph is continuously optimized.
Owner:ZHEJIANG UNIV

Method and system for training a virtual agent using optimal utterances

A method and system for training a virtual agent is provided herein. The method and system comprises storing conversations between the virtual agent and a user in logs. The method and system further comprises mining the logs to retrieve utterances. The method and system further comprises computing regression for each of the plurality of the charging time segments. The method and system further comprises providing a score to the utterances. Further, the method ranking the utterances based on the score.
Owner:QUANTIPHI INC

Execution method and execution system for virtual meeting

An execution method and an execution system for a virtual meeting are provided. The execution method includes the following steps. A discussion item is received. The discussion item is compiled into a plurality of tasks. The tasks are distributed to a plurality of virtual agents. At least one analysis information is obtained by at least one of the virtual agents using an industrial data database. The industrial data database is built via an analytic AI model. At least one guidance information is obtained by at least one of the virtual agents using an industrial knowledge database. The industrial knowledge database is built via a generative AI model. If the analysis information and the guidance information meet the predetermined condition, the virtual expert compiles the analysis information and the guidance information into a recommendation report.
Owner:UNITED MICROELECTRONICS CORP

Dual-layered artificial intelligence system with large language models and different virtual agents

Embodiments of the present disclosure may include a dual-layered artificial intelligence system including a leading virtual agent and a set of other virtual agents: the leading agent, equipped with vast general knowledge, interfaces with the user and enforces guidelines in the overarching goal and progress, branding, guiderails, regulatory compliance, and the system's voice, while the other agents contain vast knowledge in a specific domain. These other agents only communicate with the leading agent and are called upon by the leading agent when their respective expertise is needed to solve the goal.
Owner:BITHUMAN INC

Interactive chatbot documentation

Metadata associated with program code documentation is identified, wherein the program code documentation is associated with corresponding program code. A natural language question regarding the corresponding program code is obtained via a virtual agent. A response to the natural language question is determined based on the metadata using one or more trained machine learning models. The response to the natural language question is provided to the virtual agent.
Owner:SERVICENOW INC

AI-Driven Care Planner with Enhanced Personalization and Incentive Management

A system for automated healthcare management of a patient including a virtual agent system that includes multiple specialized personas, each configured to perform specific tasks within a healthcare management process. The personas include a schedule builder persona configured to generate a personalized care plan based on patient data, integrating input from one or more expert resources to tailor the care plan to the patient's needs; and a message builder persona configured to generate and schedule patient communications based on the generated personalized care plan, ensuring that each message is compliant with healthcare regulations.
Owner:HEALTHCARE INTERACTIVE

Conversational artificial intelligence platform

ActiveUS12573398B2Automatic exchangesSpeech recognitionEngineeringInteractive voice response system
Techniques are disclosed that relate to a computer system implementing a conversational artificial intelligence platform. The computer system may receive a request that includes text data specifying an utterance of a user. The computer system determines, form the utterance, an intent of the user. The computer system selects a first virtual agent to handle the request based on the determined intent. The computer system routes the text data and subsequent text data of the request to the first virtual agent for handling. The computer system receives, from the first virtual agent, a message that the determined intent is incorrect, the message including state information indicative of actions taken by the first virtual agent relative to the request. The computer system selects a second virtual agent to handle the request based on the state information. The computer system may receive input from an interactive voice response system or another channel.
Owner:PAYPAL INC

System for virtual agents to help customers and businesses

A system for executing actions based on user input is provided. The system comprises a virtual agent for a software application, wherein the virtual agent is configured to store a correlation between actions available in the software application. Further, the system associates one or more of the actions with one or more tags. The system receives at least an audio input from a user of the software application and uses the input to identify an action desired by the user to be performed among the actions. Further, the system executes one or more actions based on the desired action and the correlation between the actions available in the software application.
Owner:VOICEMONK INC

Providing microservices using virtual agents for video conferencing applications and systems

In various examples, virtual participant-based microservices for video conferencing applications and systems are provided. A virtual participant service provides a subject matter expert to participants of a conference session. A virtual participant may be presented within a video conferencing environment as a simulated meeting participant that other meeting participants may interact with using natural conversational language. The virtual participant service may include a virtual participant controller frontend service that interfaces with the video conferencing platform, an avatar manager to generate an avatar representing the virtual participant, and an LLM services gateway that functions as a microservices server for one or more LLM-based services that may be accessed through the virtual participant. The virtual participant service may use natural language processing to evaluate spoken requests for information and provide a response back to the human user participants of the conference channel using an animated avatar.
Owner:NVIDIA CORP

System and method for providing an interactive virtual classmate to promote student participation in a virtual reality classroom

A virtual learning system is introduced herein that provides a virtual reality classroom environment having a virtual agent. The virtual agent plays the role of an active student and promotes classroom participation through verbal and nonverbal interactions with the teacher and other students. The virtual agent, which is embodied as a 3D virtual avatar in virtual reality, interacts with an actual teacher and actual students with both spoken language and body gestures. The behaviors of the virtual agent avatar help to encourage other students to participate more actively in the virtual classroom environment.
Owner:PURDUE RES FOUND

Method and system for generating intent responses through virtual agents

A method and system for generating a response through a virtual agent is provided herein. The method comprises receiving information associated with a plurality of themes and topics. The method further comprises creating a knowledgebase based on the information received. The method further comprises analyzing the knowledgebase based on an intent identified, using an Artificial Intelligence (AI) model. Further, the method comprises generating a response corresponding to the intent through the virtual agent based on analyzation.
Owner:QUANTIPHI INC

A robot teleoperation safety control method and system based on operation intention recognition and adaptive control obstacle function

The present invention belongs to the technical field related to robot teleoperation, and discloses a robot teleoperation safety control method and system that uses operation intention recognition and adaptive control obstacle functions. The method includes: establishing a virtual agent between the teleoperated master robot and slave robot; calculating the nominal control input of the virtual agent, converting the nominal control input into a safety control input using an adaptive control obstacle function as a constraint, and using the safety control input to control the virtual agent to track the master robot according to a preset desired tracking trajectory; setting the slack variables in the adaptive control obstacle function according to the operator's interaction intention with the target; calculating the expected control input of the slave robot, and using this expected control to control the slave robot to track the virtual agent, thereby achieving teleoperation control of the slave robot by the master robot. The present invention solves the problem of being unable to achieve safety control functions for different operator interaction intentions with the target within a unified control framework.
Owner:HUAZHONG UNIV OF SCI & TECH

Devices and methods for supporting a dynamic distributed ai group in a mobile network

PCT designated stageWO2026130653A1TransmissionEngineeringMobile Web
An artificial intelligence, AI, controller network entity (120) is disclosed for controlling a plurality of AI agents (110a-n) of a distributed AI, DAI, group of AI agents (110a-n) for jointly performing an AI task in a mobile network (100). The AI controller network entity (120) is configured to determine for each of the plurality of AI agents (110a-n) a current AI agent status of a plurality of possible AI agent statuses, wherein the plurality of possible AI agent statuses comprise an active status, an idle status, and a dummy status, wherein in the active status an AI agent is active in the AI task of the DAI group of agents (110a- n) and wherein in the idle status an AI agent is temporally not active in the AI task of the DAI group of agents (110a-n), wherein the DAI group of AI agents (110a-n) comprises a dummy AI agent (110a) and wherein the dummy AI agent (110a) is not capable of being active in the AI task of the DAI group. Moreover, the controller network entity (120) is configured to control for one or more of the plurality of AI agents (110a-n) a transition from the current AI agent status of the AI agent to a different AI agent status of the plurality of possible AI agent statuses during the AI task.
Owner:HUAWEI TECH CO LTD +1

Hybrid Request Routing System

PendingUS20260205387A1Computer networkSearch-based application
Persistent storage contains a state machine for a request routing process and a plurality of requests related to the request routing process. One or more processors are configured to apply the state machine through operations including: obtaining a request from the plurality of requests; providing, to a criticality detection application and to an intent detection application, a representation of the request, wherein the criticality detection application is configured to detect a criticality of the request, and wherein the intent detection application is configured to determine a semantic intent of the request; receiving, from the criticality detection application and the intent detection application, respective indications of a detected criticality of the request and a detected intent of the request; determining whether to route the request to a channel that is one of a live agent, a virtual agent, or a search-based application; and routing the request to the channel as determined.
Owner:SERVICENOW INC

Request processing method and apparatus, computer device, storage medium, and computer program product

PCT designated stageWO2026091883A1TransmissionReverse proxyEngineering
A request processing method, executed by a load balancing node in a request processing system, wherein the request processing system comprises a reverse proxy node, a virtual proxy node, and the load balancing node, and request forwarding is performed between the reverse proxy node and the virtual proxy node by means of a plurality of socket nodes. The method comprises: upon receipt of a plurality of traffic requests by the reverse proxy node, determining, from among the plurality of socket nodes, socket nodes available for processing (302); for each socket node available for processing, determining, from the virtual proxy node, a processing instance having a binding relationship with the socket node available for processing, so as to obtain a plurality of processing instances (304); determining, from among the plurality of processing instances, selected processing instances matching socket nodes available for processing (306); and on the basis of multiple pieces of instance running information respectively corresponding to the selected processing instances, respectively distributing the plurality of traffic requests to the selected processing instances, so that the selected processing instances process the distributed traffic requests (308).
Owner:TENCENT TECHNOLOGY (SHENZHEN) CO LTD

Automatic driving test method and system

The invention discloses an automatic driving test method and system. Belongs to the technical field of automatic driving testing. According to the method, a high-fidelity virtual environment is constructed by collecting real scene data, and a virtual sensor is configured; mapping the real track to a virtual space, and generating a dynamic traffic flow in combination with a car following and lane changing model; after the real vehicle and the virtual intelligent agent are synchronously initialized, the real vehicle runs in the physical field and periodically updates the state; the virtual traffic flow is dynamically evolved according to the state of the main vehicle, and the virtual sensor senses the target in the field of view and generates a virtual sensing result; real sensor data is used as a reference, and virtual and real perception information is fused to form unified input; and circularly executing until the task is completed, wherein each virtual agent only participates in one test. According to the scheme, high-reality and high-efficiency closed-loop testing is achieved, the defects of a traditional method in the aspects of scene richness and testing safety are overcome, and the reliability and repeatability of verification of the automatic driving system are improved.
Owner:CHANGAN UNIV

Conversation processing method and device of virtual seat and electronic equipment

The invention relates to the technical field of computers, and discloses a dialogue processing method and device for a virtual seat and electronic equipment. The method comprises the steps of receiving dialogue content input by a user; reasoning the dialogue content to obtain a virtual seat reasoning result; obtaining a dialogue context feature set corresponding to the dialogue content according to the dialogue content; inputting the virtual seat reasoning result and the dialogue context feature set into a preset large language model, and generating a result corresponding to the dialogue content through the large language model; and feeding back a result corresponding to the dialogue content to the user through the virtual seat. According to the method, the system can better understand the background and context of the dialogue by using the dialogue context feature set and the virtual seat reasoning result, and the anthropomorphic performance of the system is improved. Through combination of virtual seat reasoning and large language model generation, the system can exceed the limitation of a traditional knowledge base algorithm and provide more intelligent replies meeting user requirements, so that the problem that the performance of the knowledge base algorithm is limited is solved.
Owner:GUANGZHOU SHIRONG INFORMATION TECH CO LTD +2

Artificial intelligence-assisted automated analysis and comparison of unstructured contractual documents in view of contract standards

In an illustrative embodiment, systems for performing automated comparisons of contractual agreements include a vector database storing high-dimensional vectors each representing a translated text section of an unstructured document related to corresponding contractual agreement, a knowledge graph storing a taxonomy and / or ontology of relationships pertinent to a standard document type, a generative AI model tuned to analyze sets of vectors corresponding to a set of documents, a document processing pipeline configured to convert unstructured documents for storage in the vector database, and an AI- enhanced virtual agent configured to automatically compare contents of a set of unstructured documents using vector sets from the vector database and information stored in the knowledge graph.
Owner:AON GLOBAL OPERATIONS LTD (SINGAPORE BRANCH)

Artificial intelligence-assisted automated analysis and comparison of unstructured contractual documents in view of contract standards

In an illustrative embodiment, systems for performing automated comparisons of contractual agreements include a vector database storing high-dimensional vectors each representing a translated text section of an unstructured document related to corresponding contractual agreement, a knowledge graph storing a taxonomy and / or ontology of relationships pertinent to a standard document type, a generative AI model tuned to analyze sets of vectors corresponding to a set of documents, a document processing pipeline configured to convert unstructured documents for storage in the vector database, and an AI-enhanced virtual agent configured to automatically compare contents of a set of unstructured documents using vector sets from the vector database and information stored in the knowledge graph.
Owner:AON GLOBAL OPERATIONS LTD (SINGAPORE BRANCH)

Systems and methods for alarm response

PCT designated stageWO2026025066A1Medical communicationImage enhancementPatient inputData mining
Methods and systems for providing context for alarms and resolving alarms using a virtual agent are described. Inputs including imaging, patient information, and aural, visual, and mechanical patient inputs are analyzed to provide context for an alarm. Based on the context, the methods and systems may identify a patient action that may resolve the alarm. A virtual agent may interact with the patient to identify and resolve the alarm without additional caregiver input.
Owner:WELCH ALLYN INC

Authentication mechanisms in a container orchestration system

Techniques for a container orchestration system are disclosed. A container orchestration API server receives a request from a virtual agent in a container orchestration cluster that includes a cloud provider authentication token. The request is generated by the virtual agent using a resource principal that corresponds to the virtual agent. The container orchestration API server attempts authentication of the virtual agent using a container orchestration native authentication. Upon failure of the container orchestration native authentication, the container orchestration API server authenticates the virtual agent using a cloud provider authentication unit via an authentication webhook using the cloud provider authentication token.
Owner:ORACLE INT CORP

Systems and methods for alarm response

PendingUS20260031226A1Medical communicationImage enhancementPatient inputData mining
Methods and systems for providing context for alarms and resolving alarms using a virtual agent are described. Inputs including imaging, patient information, and aural, visual, and mechanical patient inputs are analyzed to provide context for an alarm. Based on the context, the methods and systems may identify a patient action that may resolve the alarm. A virtual agent may interact with the patient to identify and resolve the alarm without additional caregiver input.
Owner:WELCH ALLYN INC

DISPLAYING IMAGES IN CHATBOT REPLIES

Several examples disclose systems and methods related to displaying images in responses from chatbots, NPCs, virtual agents, digital avatars, etc. A system can identify text corresponding to an image in an electronic document and store a representation of the text associated with an identifier for the image. The system can receive an input prompt for a machine learning model. Using the machine learning model, the system can generate a response to the input prompt. The response can include the image resulting from the identification of the text representation using a search function, as well as output from the machine learning model.
Owner:NVIDIA CORP