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Method, storage medium and application server based on automatic log of collection system

An automatic and log technology, applied in the field of communication, can solve problems such as the inability to keep the operator's operation log

Active Publication Date: 2022-06-17
湖南珩君软件开发有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] The technical problem to be solved by the present invention is to provide a method, storage medium and application server based on the automatic log of the collection system to solve the problem that the existing collection system cannot keep the operator's operation log.

Method used

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  • Method, storage medium and application server based on automatic log of collection system
  • Method, storage medium and application server based on automatic log of collection system
  • Method, storage medium and application server based on automatic log of collection system

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Embodiment Construction

[0042] The present invention provides a method, a storage medium, and an application server based on an automatic log of a collection system. It should be understood that the specific embodiments described herein are only used to explain the present invention, but not to limit the present invention.

[0043] It will be understood by those skilled in the art that the singular forms "a", "an", "the" and "the" as used herein can include the plural forms as well, unless expressly stated otherwise. It should be further understood that the word "comprising" used in the description of the present invention refers to the presence of stated features, integers, steps, operations, elements and / or components, but does not exclude the presence or addition of one or more other features, Integers, steps, operations, elements, components and / or groups thereof. It will be understood that when we refer to an element as being "connected" or "coupled" to another element, it can be directly conne...

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PUM

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Abstract

The invention discloses a method, a storage medium and an application server based on an automatic log of a collection system, which includes: when a browser is detected to be started, detecting whether the browser is started in a preset way, wherein the The preset startup method is to start the browser on the debtor information interface; when the startup method of the browser is the preset startup method, the search information contained in the search webpage displayed by the browser is collected, and the first search information is generated according to the search information. A work log; associating the first work log with the first case identifier corresponding to the debtor information interface, and saving the first work log. The present invention forms a specific work log by associating with debtor information in the collection system through online search records and recording text records, so as to solve problems encountered in work, and to play the role of reminder, tracking and proof in the follow-up.

Description

technical field [0001] The present invention relates to the field of communication technologies, in particular to a method, a storage medium and an application server based on an automatic log of a collection system. Background technique [0002] At present, the collection system is more dependent on the work of people, and the work of people is often unstable. In particular, it is easy to form various irregularities in the communication process, such as uncivilized language, easy promise conditions, etc. Bad influence and experience can even bring huge losses to the company, which is not conducive to the stable and efficient business development. In practical applications, once a bad impact is caused, it is difficult to fix the evidence and investigate to restore the truth. However, in the prior art, the collection system cannot keep the operator's operation log, so once a bad influence occurs, it is difficult to find out the truth, which brings great inconvenience to the ...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G06F9/445G06F16/951G10L15/26
CPCG06F9/44505G10L15/26
Inventor 谭曼
Owner 湖南珩君软件开发有限公司